Ag Lending Customer Success Specialist

AgTexas Farm Credit; Plainview (TX); On-site; USD 38,000 - 58,000; Full time

Job summary

AgTexas Farm Credit Services in Plainview, TX, is seeking a Customer Success Specialist to provide administrative support, handle payments, and improve service for member-borrowers. This role emphasizes accurate recordkeeping, responsive client communication, and teamwork within the branch.

The ideal candidate has a high school diploma and several years of office and customer service experience, with solid knowledge of Microsoft Office applications.

Qualifications

• High school diploma or equivalent and strong communication skills.
• Experience in general office work and customer service.
• Proficiency with Microsoft Office and office equipment.

Responsibilities

• Process loan payments and disbursements and respond to borrower inquiries.
• Monitor budgets, schedules, and expense reports with accuracy.
• Greet visitors, answer calls, and route inquiries to staff.
• Prepare reports and manage data using spreadsheets and databases.
• Coordinate internal meetings and events, including logistics.

Skills

Verbal & written communication

Customer service

Administrative support

Microsoft Office proficiency

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

AgTexas Farm Credit Services in Plainview, TX, is seeking a Customer Success Specialist to provide administrative support, handle payments, and improve service for member-borrowers. This role emphasizes accurate recordkeeping, responsive client communication, and teamwork within the branch.

The ideal candidate has a high school diploma and several years of office and customer service experience, with solid knowledge of Microsoft Office applications.