Aftermarket Supplier Account Manager

Airbus SE; Virginia; On-site; USD 110,000 - 150,000; Full time

Job summary

Airbus Americas Customer Services, Inc. is seeking an Aftermarket Supplier Account Manager in the Herndon area to lead relationships with suppliers across the Americas on the support and services perimeter.

You will negotiate conditions, manage escalations, and align supplier activities with airline and Airbus interests. This role requires a Master’s level in relevant fields, 7+ years in a similar position, and strong contract management within aviation.

Qualifications

• Master’s degree in contract law, business administration, or supply chain management.
• 7+ years of experience in a similar role in the aviation industry.
• Aviation industry experience with strong emphasis on contract management.
• Knowledge in aftermarket customer services.
• Experience in supply chain quality and supplier improvement.
• Travel up to 30% domestically and internationally.

Responsibilities

• Negotiate supplier support conditions to protect Airlines and Airbus interests.
• Be the primary Customer Services focal point for Procurement MFTs and support MFT strategy.
• Lead supplier escalation and drive supplier performance improvements.
• Organize reviews and contribute to cross-functional service initiatives.

Skills

Fluent in English

Conflict management

Leadership

Stakeholder management

Project management

Education

Master’s degree in Contract law

Master’s degree in Business Administration

Master’s degree in Supply Chain Management

Job description

## Aftermarket Supplier Account ManagerApply: Herndon Area, VA: Full time: Posted Today: JR10453417Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at [e-mail]* Notice: Know Your Rights: Workplace Discrimination is Illegal* Notice: Pay Transparency Nondiscrimination (English)* Aviso: Transparencia en el Pago No Discriminación (Spanish)****Job Description:****As Aftermarket Supplier Account Manager, you will be the Airbus representative and manage relationships with suppliers/vendors located in the Americas region on the support & services perimeter. ## **Key Responsibilities****1. Airlines and Customers Support (30%)*** Negotiate supplier support conditions in order to protect Airlines and Airbus interest for support activities (such as but not limited to Spares price, GMTBUR, GDMC..)* Act in escalation on customer issues* Contribute to communication and events with customers* Control and run every year spares price variation**2. Be the S (Customer Services) focal point for Equipment & Systems (30%)*** Be the primary Customer Services focal point for Procurement MFTs and contribute to MFT strategy* Integrate Customer Services (on the overall support & services perimeter) view in Call for Tender selection reports* Support Airbus Procurement projects**3. Manage suppliers** **(20%)*** Contribute to Procurement Senior Management Meeting and organize Customer Services Senior Management Meeting* Drive Supplier Support Rating survey and associated improvement plan for Airlines and Airbus* Lead escalation to supplier on specific topics**4. Integrate overall Support & Services view (20%)*** Contribute to Service Forum to deploy new business models* Act in escalation on supplier support & services related issues* Organize periodic aftermarket review with key suppliers* Support customer services projects with impact or contribution from suppliers (Obsolescence, Entry Into Service etc)* Act as the focal point for continuous improvement initiatives and process optimizations across our key interfaces* Drive or contribute to targeted projects and initiatives in coordination with internal and external interfaces **Education:**Required* Master’s degree in Contract law, Business Administration, Supply Chain Management **Experience:**Required* Proven experience in a similar position of at least 7 years* Aviation Industry experience with a strong emphasis on contract management* Knowledge in aftermarket customer services* Experience in Supply Chain Quality and Supplier Improvement* Ability to work within a multi-national team **Travel Required:*** Up to 30% Domestic and International **Citizenship:*** Eligible for employment in the US **Knowledge, Skills, Demonstrated Capabilities:**Required* Fluent in English both spoken and written* French is a plus* Conflict management* Proactive & dynamic mindset with a strong sense of autonomy and drive and a positive, team-player attitude* Proven leadership and stakeholder management skills, with the ability to drive cross-functional collaboration and manage complex supplier relationships* Excellent interpersonal, communication, and negotiation skills, with proven persuasion and influencing capabilities to manage complex supplier relationships.* Strong organizational, analytical, project management & change management skills, with a natural appetite for structuring data, tracking progress, and managing action plans* Problem-solving attitude, rigorous, and reactive, with the capability to manage priorities in a dynamic environmentThis job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.********Company:********Airbus Americas Customer Services, Inc.**Employment Type:**US - Direct Hire**Experience Level:**Professional**Remote Type:**On-site**Job Family:**Material Support & services