Aftermarket Manager - (Rotary Equipment)

Xylem; City of Pewaukee (WI); On-site; USD 140,000 - 169,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

401(k) with company contribution

Paid time off

Paid parental leave

Tuition reimbursement

Job summary

A leading industrial machinery company in Pewaukee, WI is seeking an Aftermarket Manager to oversee engineering and customer service teams for Flygt AC Pumps. The ideal candidate will have over 10 years of experience in rotating equipment and strong expertise in pump design. The role offers a salary range of $140,000 to $169,000, plus bonuses and comprehensive benefits including medical, dental, and 401(k) contributions.

Qualifications

• 10+ years of experience with rotating equipment or pump design, manufacturing, and/or field service.
• Strong background in pump mechanical design, hydraulics, and manufacturing processes.

Responsibilities

• Lead and develop a team of Technical Service Engineers and Technicians.
• Manage Customer Service team to ensure timely spare parts quotes.
• Build strategy to grow aftermarket business.

Skills

Leadership

Technical Service Management

Customer Service Development

Pump Mechanical Design

Hydraulics

Job description

Aftermarket Manager (Rotary Equipment)

We’re seeking a leader to manage our aftermarket engineering, field service, and customer service teams supporting Flygt AC Pumps in Pewaukee, WI. In this high‑impact role, you’ll guide engineers, technicians, and service staff while overseeing field service, repairs, and spare parts across all aftermarket projects.

Key Responsibilities and Qualifications

• Lead and develop a team of Technical Service Engineers, Technicians, Order Administrator, and Customer Service (3 direct & 9 indirect – few contract employees)
• Manage and develop Customer Service team to ensure timely and accurate spare parts quotes, proactive customer engagement and collaboration with suppliers.
• Build strategy to grow aftermarket business, leveraging installed base, market trends and strong capabilities.
• Preferred: 10+ years of experience with rotating equipment or pump design, manufacturing, and/or field service.
• Strong background in pump mechanical design, hydraulics, and manufacturing processes.

Base Pay Range

$140,000.00/yr – $169,000.00/yr, 15% annual bonus.

At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Engineering, Production, and Manufacturing

Industries: Industrial Machinery Manufacturing, Engineering Services, and Engines and Power Transmission Equipment Manufacturing