Aftermarket Contracts Administrator- REMOTE

BioLegend, Inc.; Boston (MA); Remote; USD 60,000 - 80,000; Full time

Job summary

A leading biotechnology company in Boston is seeking an experienced administrative professional to create and manage service contract quotes. The ideal candidate will have extensive administrative experience in sales, strong proficiency in MS Office and CRM tools, and excellent communication skills. This role offers comprehensive benefits, including medical, dental, and 401k options.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401k with Company Match

Paid Time-Off

Qualifications

• 5+ years of administrative experience in a sales environment.
• 8+ years of administrative experience with an associate degree.
• 10 years of experience with a high school diploma.

Responsibilities

• Create and edit maintenance plan quotations.
• Partner with sales and field service teams for customer interactions.
• Manage purchase orders and verify data integrity.

Skills

Proficient with MS Office Suite

Experience with CRM and sales automation software

Negotiation skills

Critical thinking

Attention to detail

Project management skills

Effective communication skills

Education

Bachelor’s degree

Associate degree

High School diploma/GED

Tools

SAP

Job description

Job Summary & Responsibilities:

Creates and edits maintenance plan quotations for customers, field sales & service. Strong product knowledge across business unit’s ensuring all equipment including accessories are included on quotes. Accurately and efficiently creates and modifies service contract quotes, orders, customer assets and contact information resulting in the production of a high efficiency workload. Prepares contract quotation as well as edits and review for accuracy. Reviews and analyzes bid requests; provides recommendations to field partners utilizing business analytics to provide guidance on how to proceed. Utilizes and explores best practices concerning bids, credit analysis, and safety registrations, booking contracts and records retention. Timely maintenance of all records in SAP, MTL, SFDC, or any other Sales Automation tools to support field in providing accurate forecasting. Partners with the field service team and sales team to insure coordinated and seamless customer interaction through the accurate and timely data entry of P.O’s, and other metrics. Manages external and internal queries in a professional, client-oriented manner (request for quotes, pricing, T&C’s, etc.) Validates the data integrity of purchase orders versus quotes. Verifies that any discounts provided on the quote and / or contract conforms to the Revvity’s discount approval matrix and process. Uses SAP to run standard reports (Batch, POS contracts, Kick Out Reports, etc.) and analyzes accuracy and troubleshoots as required. Works closely with the various departments early in the contract process to develop proposals, oversee preparation of contracts, monitor progress, discuss potential operational issues and develop follow-up plans to address such issues.

Basic Qualifications:

• Bachelor’s degree and 5+ years of administrative experience in a sales environment.

• Associate degree and 8+ years of administrative experience in a sales environment.

• High School diploma/GED and 10 of years administrative experience in a sales environment.

Preferred Qualifications:

• Proficient with MS Office Suite, Specifically Excel and Word.
• Experience working with a CRM, sales automation software, and SAP.
• Proven skills in negotiating, and ability to influence without authority.
• The ability to develop solutions to problems.
• Be able to accurately and quickly manage specific tasks through prescribed processes and use critical thinking to bridge process gaps on non-standard tasks.
• Strong to attention to detail and project management skills.
• Effective communications skills at all levels of an organization, including the ability to solicit information and translate business needs into technical solutions.
• Be able to work under pressure with minimal supervision to meet deadlines, including multitasking in a high volume transactional environment.
• Be able to re-order project priorities on short-notice and adapt to changing requirements.

What we offer

We provide competitive and comprehensive benefits to our employees. Below are some highlights of our benefits:

• Medical, Dental, and Vision Insurance Options
• Life and Disability Insurance
• Paid Time-Off
• Parental Benefits
• Compassionate Care Leave
• 401k with Company Match
• Employee Stock Purchase Plan

Learn more about Revvity’s benefits by visiting the Bswift page. Log-In instructions are provided towards the bottom of the Bswift page.

For benefit-eligible roles only. Part-time and temporary roles may not be eligible for all benefits listed. Please reach out to your recruiter for more information.