Aftercare Resource Navigator Administrative Coordinator

Eckerd Youth Alternatives, Inc.; Miami (FL); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Low-Cost Medical Insurance

Dental and Vision Insurance

19 days of Paid Time Off the first yer

11 paid holidays

Retirement savings with employer match

Flexible spending accounts

Disability insurance

Group Term Life and AD&D Insurance

Voluntary term life insurance

Public Service Loan Forgiveness (PSLF)

PTO Exchange

Job summary

Eckerd Connects is seeking an orderly, detail-oriented administrative assistant to support program leadership and field operations in Florida. This role provides essential clerical support, ensures accurate data entry, and helps manage payroll records, billing, and office logistics.

The position emphasizes reliability, communication, and teamwork within the After Care Resource Navigator Program to improve youth outcomes and program efficiency.

Qualifications

• High school diploma or equivalent required.
• 21+ years of age per DJJ guidelines for Direct Care services.
• 2+ years general office experience; knowledge of modern office practices and equipment.
• Must pass a drug screen per policy.

Responsibilities

• Relieve program leadership of administrative details; coordinate and maintain office procedures and staff communication.
• Support Director and Circuit Managers; assist with daily operations and outcomes.
• Perform office tasks: order supplies, schedule maintenance, manage mail, payroll logs, timesheets, and staff calendar.
• Data entry into systems (EHR, FSFN, JJIS, RSMS, SVS); compile reports for contracts and funders.
• Prepare reports for required contracting agencies; process monthly billing.
• Conduct new hire orientation and benefits enrollment; manage personnel forms and background screening.
• Track invoices and petty cash; manage region office supplies.

Skills

Detail oriented

Verbal communication

Written communication

Education

High school diploma or equivalent

Job description

About this position

Working with us takes a certain kind of person; we want someone who identifies with our values and is willing to challenge themselves both personally and professionally. We seek employees who are passionate about serving and making a difference in the lives of others.

Make more than a Living, Make a Difference

• Low-Cost Medical, Dental and Vision Insurance
• 19 days of Paid Time Off the first year
• 11 paid holidays
• Retirement savings plan with employer match up to 5%
• Flexible spending accounts
• Paid short-term and voluntary long-term disability
• Group Term Life and AD&D Insurance
• Voluntary term life insurance
• Public Service Loan Forgiveness (PSLF) Eligible Employer
• PTO Exchange

Hourly Rate: $21.72

Duties & Responsibilities

• Relieve program/department leadership of various administrative details; coordinate and maintain effective office procedures and efficient workflow; maintain familiarity with Eckerd Connects policies and quality standards, and of agency contract standards, coordinating and communicating changes to program/department staff
• Act as support to Director and Circuit Managers; provide feedback to program leadership, as well as create systems to support the program daily operations and outcomes. Perform requested tasks assigned to program Managers in their absence, in support of staff.
• Perform regular office support tasks that include, but are not limited to ordering office supplies; schedule maintenance/repair for office equipment; sorting and distributing incoming and outgoing mail; Preparing, maintaining, and distributing program payroll time logs and timesheets, coordinating any changes or corrections; assisting referring visitors to appropriate staff members as circumstances warrant; answering and routing program phone calls; and maintaining program business calendar, scheduling and coordinating appointments, homestay lists, client transport, and staff PTO.
• Maintain program/department entry into data systems through accurate and timely input of referrals, client and/or staff demographics, billing, attendance, event, and testing data. Systems may include, but not limited to EHR, FSFN, JJIS, RSMS, and SVS systems
• Locate and compile information and complete reports as required by contract and contracting agencies; compile, sort, and verify accuracy of data; keep records of work completed; maintain follow-up system on reports requiring action on periodic basis. Process monthly billing for submittal to funder.
• Conduct new hire orientation, ensuring the new hire completes employment-related documents and benefits enrollment; also prepare or ensure preparation and submission of personnel transaction forms, evaluations, and similar documents, and obtain background screening information on new hires and candidate.
• Track, maintain and process invoices, petty cash and any office supplies for the region.

Qualifications

• High school diploma or equivalent required.
• All personnel providing Direct Care services to youth and families shall be at least twenty-one (21) years of age per DJJ guidelines.
• 2+ years general office experience required. Thorough knowledge of modern office practices and procedures, and the use of office machines and equipment required. Requires excellent administrative and data entry skills.Detail oriented, excellent verbal and written communication skills.
• Required to pass a drug screen in compliance with our Substance Abuse and Drug-Free Workplace policy.

Some positions in Florida may require Level 2 background screening through Florida's Care Provider Background Screening Clearinghouse. Learn More: https://info.flclearinghouse.com/

*This job description is intended to describe the general nature and level of work being performed by a person assigned to this job. It is not to be construed as an exhaustive list of all job duties that may be performed by a person so classified.

About Our CFS Programs

The purpose of the After Care Resource Navigator Program is to increase positive outcomes for youth who are reentering the community from a residential commitment facility by identifying and establishing relationships with resources that address the service needs of youth and families, connecting youth served by the Program and their families with the appropriate resources to address their specific service needs. The Program provides transitional planning services to youth who are pending release from a Facility, including youth who will be supervised on Conditional Release (CR) or Post-Commitment Probation (PCP) upon their release, and Direct Discharge youth, who will be released with no supervision.

Eckerd Connects employees and applicants for employment are covered by federal, state, and local laws designed to safeguard employees and job applicants from discrimination based on race, color, religion, sex, pregnancy, parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other status protected by applicable federal, state, or local laws.

Eckerd Connects is committed to providing equal employment opportunities to all individuals, including individuals with disabilities. We comply with the Americans with Disabilities Act (ADA) and applicable state and local laws by providing reasonable accommodations to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for sincerely held religious beliefs, observances, and practices. Auxiliary aids and services are available upon request to individuals with disabilities. If you need assistance or accommodation due to a disability, please contact [e-mail]. Relay Services Dial 711.

Know Your Rights: Workplace Discrimination is Illegal

Eckerd Connects is a drug-free workplace and utilizes E-verify to confirm employment eligibility.

Salary Information

$21.72 - $21.72Hourly Wage