After School Program Supervisor, Westfield MA

Northeast Center For Youth and Families Inc; Westfield (MA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical/Dental Insurance

Disability Insurance

401k Retirement

Paid Holidays/Vacation

Tuition Reimbursement

Job summary

A leading youth services organization in Westfield, MA seeks a full-time After School Program Supervisor to ensure a safe and therapeutic environment for youth. The role includes supervising staff, ensuring compliance with policies, and facilitating training sessions. Candidates must have a master’s degree in human services/social services and possess relevant experience. This position is suitable for those passionate about empowering youth with emotional and behavioral difficulties, offering competitive wages and benefits.

Qualifications

• Master’s degree in human services/social services is required.
• 3+ years of experience working with youth with emotional and behavioral difficulties.
• 2+ years of supervisory experience preferred.
• Approved CORI, DCF, and driving background checks.
• Valid driver’s license.

Responsibilities

• Oversee the overall functioning of the After School Program.
• Develop, maintain, monitor and supervise staff and service delivery.
• Ensure compliance with NCYF policies and procedures.
• Facilitate staff meetings and trainings.
• Provide clinical support and crisis intervention as needed.

Skills

Experience with youth with emotional and behavioral difficulties

Supervisory skills

Education

Master’s degree in human services/social services

Job description

After School Program Supervisor, Westfield MA

Posted: February 11, 2026 | Location: Westfield, MA
Division: Therapeutic Day Services | Deadline: Open

Who is NCYF?

Northeast Center for Youth & Families, Inc. (NCYF) is made up of a team of devoted and highly skilled professionals and paraprofessionals who provide quality care to the individuals we serve. Our agency is led by a passionate and involved leadership team based out of our Easthampton main office.

NCYF opened its doors in 1972 and became incorporated in 1976. We’re an experienced agency with multiple locations which provide foster care services, in home therapy, outpatient therapy, treatment residences, and therapeutic day programs. For nearly 50 years, we have been committed to providing innovative and high quality care to our consumers. Our mission is to empower individuals, children, adults and families to live healthy and successful lives. Our values include respect, integrity, compassion and hope. We encompass these values in everything we do.

NCYF provides paid training for all employees. We offer competitive wages, a dynamic work environment & the following benefits: Medical/Dental Insurance; Disability; Group Term Life/Voluntary Life; 401k Retirement; Paid Holidays/Vacation/Personal/Sick time; Whole Life, Critical Illness, Accident Insurance; Medical and Dependent Care Flexible Spending Accounts; Employee Assistance Program (EAP), Tuition Reimbursement, and Member Discounts.

Northeast Center for Youth & Families, Inc. (NCYF) seeks a full‑time Program Supervisor for our After School Program in Westfield, MA. The After School Program Supervisor will be responsible for the overall functioning of the program, ensuring that the clients are provided with a safe, therapeutic environment in which healthy socialization is promoted.

After School Program Supervisor duties include developing, maintaining, monitoring and supervising the staff and service delivery of the program, ensuring compliance with the policies and procedures of NCYF and contracting sources, and facilitating staff meetings and regular trainings. Other duties include approving treatment plans and termination summaries, overseeing the complete client intakes, and providing clinical support and crisis intervention as needed. This position is for weekdays with some evening hours, includes frequent local travel and requires a valid/active driver’s license.

To be qualified, candidates must possess the following:

• Master’s degree in human services/social services is required
• At least 3 years of experience working with youth with emotional and behavioral difficulties.
• At least 2 years of supervisory experience preferred.
• Approved CORI, DCF, and driving background checks
• Valid driver’s license

AA/EOE: we believe diversity strengthens our organization!

NCYF provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. NCYF complies with applicable state and local laws governing non‑discrimination in employment in every location in which the agency has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

"Family stabilization has been key in my daughter's recovery, mainstreaming in school and summer employment. NCYF dramatically changed our lives for the better." - Parent