After Hours Pediatric Triage RN Evenings/Weekends/Holidays

Atrius Health; Boston (MA); Remote; USD 60,000 - 100,000; Full time

Job summary

An innovative healthcare leader is seeking a dedicated registered nurse to provide exceptional after-hours support for pediatric patients. This role involves effective triage, patient education, and coordination of care, ensuring high-quality service delivery. With a focus on evidence-based practices, you will work remotely, utilizing advanced technology to connect with patients and their caregivers. Join a forward-thinking organization committed to transforming healthcare and improving lives, where your contributions will make a significant impact on patient outcomes and satisfaction. This is an exciting opportunity for a passionate nurse to thrive in a dynamic environment while supporting a diverse patient population.

Benefits

Up to 8% company retirement contribution

Competitive health and welfare benefit package

Qualifications

• Minimum 2 years of direct patient care in acute or primary care.
• Strong comfort with technology and remote work requirements.

Responsibilities

• Provide after-hours phone and telehealth support for pediatric patients.
• Utilize nursing process for effective triage and patient care.

Skills

Critical thinking

Problem solving

Interpersonal skills

Patient interviewing

Technology proficiency

Clinical information interpretation

Multitasking

Team collaboration

Education

Bachelor of Science in Nursing (BSN)

Registered Nurse (RN) license

Basic Life Support (BLS)

Tools

Epic Hyperspace EMR

Avaya phone system

Outlook

QGenda scheduling

PDF documentation management

Job description

Description - External

Atrius Health/Part of Optum, an innovative healthcare leader, delivers connected care for more than 690,000 adult and pediatric patients at 30 medical practice locations in eastern Massachusetts. Atrius Health’s 645 physicians and PCPs, along with 420 additional clinicians, work in close collaboration with hospital partners, community specialists and skilled nursing facilities. Our vision is to transform care to improve lives. Atrius Health/Part of Optum provides high-quality, patient-centered, coordinated, and value-based care to every patient we serve. Through shared decision making, respect, understanding and trust with every patient, Atrius Health/Part of Optum enhances health and enriches lives. Through its partnership with Optum, a leading national value-based care system, Atrius Health continues its longitudinal growth in the Massachusetts healthcare provider and delivery market.

SUMMARY

Under the direction of the Clinical Director, Nurse Leader or designee, the professional licensed registered nurse provides patient centric, after-hours phone and/or telehealth support for all Atrius pediatric patients and their caregivers. This position is responsible for effective triage, acuity leveling, age-appropriate nursing care/education, and disposition management for pediatric patients within the primary care, and limited specialty service lines. The RN utilizes the nursing process and adheres to current standards of nursing practice. The RN communicates and coordinates effectively with all entities involved in the care of the patient to promote safe and high-quality care. The RN practices critical decision-making using evidence-based nursing practice.

EDUCATION/LICENSES/CERTIFICATIONS

1. Graduate of a state-approved school of nursing, Bachelor of Science in Nursing (BSN) preferred
2. Possess a current RN license to practice professional nursing in the Commonwealth of Massachusetts
3. American Heart Association Basic Life Support (BLS) required

EXPERIENCE

Minimum of 2 years of direct patient care within an acute care or primary care setting. Experience with an electronic medical records system required.

REQUIRED HOURS:

Full time remote Pedi RN 3pm-11:30pm AND 3.0 FTE for adult RN 3pm-11:30, with an every other weekend requirement and a holiday rotation requirement.

Adult 8am-8pm alternating weekend positions and see what we get, this should be an internal and external posting. Holiday rotation requirements for all positions in Telecom.

SKILLS

1. Strong critical thinking, problem solving, interpersonal and patient interviewing skills.
2. Remote work includes strong comfort level working independently with technology proficiency. Systems include but are not limited to Epic Hyperspace EMR, Avaya phone system, Outlook, QGenda scheduling, and pdf documentation management.
3. Remote workers must adhere to all Atrius policies irrespective of remote status.
4. Proficient ability to interpret clinical information, assess the effectiveness of treatment, identify actual and or potential acute changes, develop, and implement a plan of care. Recognize when additional support is needed with clinical decision making and use resources appropriately, efficiently, and safely within the RN scope of practice.
5. Demonstrate ability to prioritize, multitask, and work in a rapidly changing environment with multiple demands.
6. Demonstrate excellence in practice, communication, documentation, and cost-effective care utilization.
7. Maintain high patient satisfaction.
8. Support and collaborate with colleagues to work effectively as a team.

REMOTE REQUIREMENTS

1. Home internet capability must include 10 Megabit per second and is supplied by employee.

Atrius Health is committed to a policy of non-discrimination and equal employment opportunity. All patients, employees, applicants, and other constituents of Atrius Health will be treated with respect and dignity regardless of race, national origin, gender, age, religion, disability, veteran status, marital/domestic partner status, parental status, sexual orientation and gender identity and/or expression, or other dimensions of diversity.

· Up to 8% company retirement contribution,

· Competitive health and welfare benefit package.

Organization

Primary Location

Schedule M-F 3pm-11:30pm, rotating holidays