After Hours Customer Service Rep - Physician Enterprise

Conway Regional Health System; Conway (AR); On-site; USD 19,000 - 25,000; Full time

Job summary

Conway Regional Health System is seeking an administrative scheduling specialist for PCN clinic operations. You will schedule patients, collect and verify demographics, insurance, and financial information, and support nursing staff and physicians to ensure smooth clinic flow.

Ideal candidates possess a high school diploma, strong customer service, and excellent communication. Basic computer skills and the ability to multitask in a busy, sometimes stressful environment are essential.

Qualifications

• High school diploma or equivalent required.
• Strong customer service mindset and communication skills expected.
• Comfort with basic computer tasks and data entry required.

Responsibilities

• Schedule PCN clinic patients and coordinate with nursing staff and physicians to maintain clinic flow.
• Process patients' demographic, insurance, and financial information accurately.

Skills

Customer oriented

Verbal and written communication

Basic computer skills

Multitasking

Work in busy environment

Education

High School Graduate

Job description

Overview

Directly responsible for scheduling PCN clinic patients for treatment, processing patients' demographic, insurance, and financial information, and coordinating with nursing staff and physicians to provide efficient services to PCN clinic patients.

Qualifications

High School Graduate, Customer Oriented, Excellent verbal and written communication skills, Basic computer skills, Ability to multitask, Ability to handle a busy and stressful environment.