Affordable & Special Needs Property Manager

Housing Connect; Salt Lake City (UT); On-site; USD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking an Affordable & Special Needs Property Manager to ensure quality management of properties and community spaces. This role involves overseeing site operations, ensuring compliance with housing regulations, and providing exceptional customer service to tenants and partners. The ideal candidate will have a strong background in property management, particularly with low-income populations, and will thrive in a collaborative environment focused on community support. Join a mission-driven organization that values integrity and professionalism while making a meaningful impact in the community.

Qualifications

• 4+ years of property management experience, including LIHTC and HOME.
• 3+ years of supervisory experience required.

Responsibilities

• Manage site operations, ensuring compliance with regulations.
• Supervise staff and maintain high occupancy levels.

Skills

Property Management

LIHTC Compliance

Customer Service

Budget Management

Marketing

Supervisory Skills

Education

High School Diploma

Tools

Computer Literacy

Job description

Affordable & Special Needs Property Manager

Join to apply for the Affordable & Special Needs Property Manager role at Housing Connect.

The Property Manager supports the mission of Housing Connect by providing quality management of grounds and community space. Responsibilities include site operations management, LIHTC compliance, maintenance, groundskeeping, marketing, applicant screening, vacancy management, occupancy, budgeting, expense oversight, leasing, rent collection, evictions, vendor and community partner relations. Provides excellent customer service to tenants, co-workers, vendors, and community partners.

Duties & Responsibilities

Property Management

• Collect rents and maintain records according to Housing Connect procedures and funding requirements.
• Process rent adjustments, including verifications and data entry.
• Ensure compliance with LIHTC and HOME regulations; audit files and submit LIHTC files timely.
• Monitor site budget and expenses, process charges, and pursue delinquent accounts.
• Market units proactively, show vacant apartments, and maintain high occupancy levels.
• Prepare reports, address resident concerns, and handle notices regarding compliance violations.
• Process invoices, reconcile budgets, and maintain waiting lists.
• Complete move-in/move-out reports and incident reports as needed.

Supervising Personnel

• Participate in hiring, supervise, train staff, and address performance issues.
• Interpret policies, review performance, counsel employees, and promote a safe work environment.

Maintenance & Grounds

• Oversee grounds, trash areas, and complex upkeep.
• Ensure apartments are ready for occupancy, conduct inspections, and maintain records.
• Log work orders and coordinate maintenance, follow up on warranty repairs.

Tenant Relations

• Address lease violations, refer residents to assistance services, and liaise with Resident Services.
• Resolve conflicts, participate in hearings, and provide translation services when needed.

Minimum Requirements

• High School diploma or equivalent.
• Four years related experience in property management, including LIHTC, HOME, marketing, leasing, and working with low-income populations.
• Three years supervisory experience.
• LIHTC compliance certification required.
• Valid driver’s license and computer literacy.

Knowledge Of

• Housing Connect policies, property management laws, building codes, and safety standards.
• Basic maintenance, fire prevention, and assistance agencies.

Abilities

• Maintain records, procure goods/services, interpret policies, work independently, and communicate professionally.

Core Principles/Values

• Honesty, Integrity, Competence, Tenacity & Enthusiasm, Professionalism, Drive.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management and Sales
• Industry: Non-profit Organization Management