Affordable Housing Training Associate

FHLB Des Moines; Baltimore (MD); Hybrid; USD 65,000 - 80,000; Full time

Job summary

Enterprise Community Partners in Maryland is seeking an Affordable Housing Training Associate to join our Learning & Development team. You will bring expertise in affordable housing and property management to design and deliver engaging training across the organization, in virtual, in-person, and one-on-one settings.

This hybrid role requires 3+ years in affordable property management or housing, a relevant bachelor’s degree, and strong facilitation and communication skills.

Qualifications

• 3+ years in affordable property management or housing.
• Bachelor’s degree or related experience/certifications.
• Experience with property management software, Yardi Voyager Affordable preferred.
• Excellent organizational and communication skills.
• Comfortable presenting to teams virtually and in-person.
• Proficient in Microsoft 365 applications.

Responsibilities

• Support employees with affordable housing, property management, and community development knowledge.
• Help employees understand practices, processes, systems, and technical information.
• Design and deliver training programs for property management and community development.
• Share knowledge through presentations, guides, and learning resources for virtual, in-person, and one-on-one learning.
• Develop training and facilitation skills with support from the L&D team.
• Support blended learning including e-learning modules and webinars.
• Collaborate with teams to identify training needs and support organizational change.

Skills

Facilitation

Communication

Training delivery

Project coordination

Education

Bachelor’s degree in real estate, housing, community development, urban planning, business, public administration, or related field

Tools

Yardi Voyager Affordable

SharePoint/LMS platforms

Job description

Enterprise is a national nonprofit that exists to make a good home possible for the millions of families without one. We support community development organizations on the ground, aggregate and invest capital for impact, advance housing policy at every level of government, and build and manage communities ourselves. Since 1982, we have invested $92.0 billion and created 1.1 million homes across all 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands – all to make home and community places of pride, power and belonging. Join us at enterprisecommunity.org Working at Enterprise At Enterprise, you’ll be part of a diverse, committed team making a difference every day. You will collaborate with some of the smartest minds and biggest hearts in our field. You’ll be empowered to drive systems change and take bold steps to advance racial equity. And you will find a career home where you’re valued and supported in your growth journey. Enterprise offers career opportunities in our offices across the country with an exceptional benefits package.

Job Description Summary

Are you an affordable housing or property management professional who enjoys sharing your knowledge, helping others solve problems, and explaining complex information in a way that makes sense? This role offers an opportunity to take your experience in affordable property management, affordable housing, or community development and use it to help employees across our Community Development division build the knowledge and skills they need to succeed. This role is ideal for someone who brings strong facilitation skills, adult learning expertise, and experience in property management or affordable housing. The position offers a hybrid schedule with semi-monthly travel to the Columbia office for new hire orientation and requires comfort engaging teams of all sizes both in person and virtually. If you love presentation, building interactive content, and supporting people at every level, this role is your chance to shine. You’ll collaborate across teams, design blended learning, and drive development that truly empowers our Community Development division.

Job Description

As an Affordable Housing Training Associate, you will bring your affordable housing and property management expertise to an experienced Learning & Development team. You do not need to have spent your career in a traditional Learning & Development role. We are interested in professionals who have experience sharing their knowledge with others, whether through training team members, providing technical assistance, leading presentations, supporting new employees, or explaining new systems, processes, regulations, and requirements. As part of the Learning & Development team, you will build upon that experience and continue developing your training, facilitation, and presentation skills. You will learn to create and deliver engaging learning experiences in virtual, in-person, and one-on-one environments while helping new hires and existing employees strengthen their technical knowledge and master key property management systems such as Voyager, RentCafe, and Elise AI. This is a hybrid Maryland-based role with semi-monthly travel to the Columbia office for new hire orientation. The position requires someone who is comfortable sharing their expertise with others and interested in continuing to grow their ability to train and present to teams of different sizes, both virtually and in person. If you have built your career in affordable housing or property management and have become someone others turn to for guidance, technical assistance, training, or help understanding how things work, this could be an opportunity to use that expertise in a new way while developing the skills to become an effective trainer and facilitator.

What You Will Be Doing:

• Apply your affordable housing, property management, and community development knowledge to support employees across the organization.
• Help employees understand affordable housing and property management practices, processes, systems, and other technical information necessary to perform their roles effectively.
• Design and deliver technical and soft skills training programs tailored to employee needs in property management and community development.
• Share technical knowledge through presentations, training sessions, demonstrations, guides, manuals, and other resources for virtual, in-person, and one-on-one learning.
• Develop your training and facilitation skills while creating interactive and engaging presentations and learning materials with support from the Learning & Development team.
• Support blended learning solutions, including e-learning modules, webinars, in-person sessions, and microlearning resources.
• Collaborate with property management, community development, cross-functional teams, and leadership to identify knowledge and training needs and support organizational change initiatives.
• Gather surveys, assessments, feedback, and performance information to help evaluate training effectiveness and identify opportunities for improvement.
• Maintain training records, attendance, assessments, and retraining requirements in relevant systems, including SharePoint and LMS platforms.
• Stay current on affordable housing and property management industry practices while continuing to develop knowledge of training, facilitation, and learning methodologies.
• Produce quarterly reports on training programs, participation, and outcomes for senior leadership.
• Perform other related duties as required.

Required Qualifications

• 3+ years’ experience in affordable property management, affordable housing, or community development.
• Bachelor’s degree in real estate, housing, community development, urban planning, business, public administration, or a related field; or related experience and/or certifications.
• Experience with property management software, Yardi Voyager Affordable platform preferred.
• Excellent organizational and communication skills with the ability to clearly explain information to others.
• Comfortable presenting to teams of various sizes and delivering information in virtual and in-person environments.
• Flexible, self-directed, and able to manage multiple projects in a fast-paced environment.
• Proficient in Microsoft 365 applications (Excel, Word, PowerPoint, Outlook) and web-based tools.

Preferred Qualifications

• Experience training, facilitating, presenting, providing technical assistance, or supporting the development of others.
• Knowledge of adult learning principles, instructional design, and evaluation methods.
• Familiarity with AI tools, multimedia training platforms, and e-learning software.
• Strong analytical skills to evaluate learning effectiveness and recommend improvements.
• Project management experience with the ability to manage multiple initiatives simultaneously.
• Emotional intelligence to work with staff at all levels of the organization and adapt communication and training approaches to different audiences.

Salary Transparency

You will be joining a team of talented professionals motivated by serving the community and addressing the need for affordable housing. Enterprise offers a comprehensive total rewards package for you and your family. The pay range for this position is $65,000 – $80,000. The salary range represents the low and high end of what may be paid for this position. It is not typical for an individual to be hired at or near the top of the pay range, and compensation decisions may be influenced by a variety of factors, including skills, qualifications, experience, and location.

Total Rewards at Enterprise

These include dental, health, and vision care plans, as well as family-building benefits such as adoption and surrogacy support. Enterprise supports flexible work arrangements to promote work-life balance and offers health advocacy, an Employee Assistance Program (EAP), and mental health benefits. We round out our package with financial education, wellness programs, and auto-enrollment in the company’s 401(k) plan with employer matching contributions. Finally, you will have access to learning and development opportunities, including tuition reimbursement for job-related courses and certifications.

What We Do

Everything we do is informed by the residents we serve: Support community development organizations on the ground Aggregate and invest capital for impact in homes and communities Advance housing policy at every level of government Build and manage communities ourselves.

Our Goals

Together with our partners, we focus on the greatest need – the massive shortage of affordable rental homes – to achieve three goals: Increase the supply of affordable homes Advance racial equity after decades of systematic racism in housing Strengthen communities to be resilient to the unpredictable and make upward mobility possible.

Our Impact

Since 1982, we have invested $92.0 billion and created 1.1 million homes across all 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands – all to make home and community places of pride, power and belonging. We are here for impact. We are here for change. Join us.

Enterprise is an Equal Opportunity Employer

Enterprise is an Equal Opportunity Employer. We value a diverse workforce and strive to create an inclusive culture. Enterprise encourages and considers applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, disability, veteran status or any other characteristic protected by applicable law. Enterprise is committed to providing reasonable accommodations for individuals with disabilities to ensure full participation in the interview process and to perform essential job functions.

Thank you for your interest in joining the Enterprise team and contributing to our mission to serve others.