AFFIRM: SENIOR MANAGER, COMMUNICATIONS

The Business of HLTH Podcast; Indiana (PA); Hybrid; USD 160,000 - 230,000; Full time

Job summary

Affirm is seeking a highly-talented communications professional to join the Communications Team. The Senior Manager of Communications will shape narratives, work with reporters, and protect the company’s reputation in collaboration with cross-functional partners.

The ideal candidate has 10+ years of PR/communications experience, strong writing skills, and a proven track record in consumer or B2B tech environments.

Qualifications

• 10+ years of PR/communications experience, including in-house experience in tech environments.
• Exceptional writing and storytelling capabilities with a track record of engaging media.
• Proven ability to manage multiple stakeholders and complex issues with strong project management.

Responsibilities

• Partner with marketing and cross-functional teams to advance company narratives.
• Drive earned media, content, and social strategies to boost awareness and preference.
• Develop communications for key initiatives: merchant announcements, case studies, thought leadership.
• Identify story angles and proactively insert Affirm into conversations.
• Coach executives on media interactions and interview readiness.
• Build relationships with media and manage media lists and briefings.
• Define and measure impact of communications initiatives in partnership with the team.

Skills

PR/communications experience

In-house experience

Media storytelling

Job description

Headquarters: San Francisco USA

URL: https://affirm.com

We’re looking for a highly-talented, results-oriented communications professional to join the Communications Team. The team advances Affirm’s business objectives in conjunction with building and protecting the company’s reputation. We do this by working closely with the media, using consistent and compelling narratives, and identifying creative storytelling opportunities.

The ideal candidate is a self-starter, persuasive storyteller, critical thinker, and problem solver. They are an excellent writer, highly organized, and detail-oriented. They love spending time with reporters, have a track record of media results, and bring long-standing reporter relationships. They are collaborative, adaptable, tenacious, and excel in a fast-paced, dynamic environment.

This is a proximal role, meaning the Senior Manager of Communications will have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. This position can be based in New York or San Francisco.

What You’ll Do

• Partner with other leading communications experts, marketers, and cross-functional teams to advance Affirm’s mission and business objectives through creative, compelling storytelling opportunities
• Support communications efforts that increase Affirm’s awareness and preference among consumers and merchants through earned media, content, and social strategies
• Develop and execute communications strategies for key company initiatives, including merchant announcements, case studies and thought leadership, creating materials such as blog posts, press releases, talking points, FAQs, and media lists
• Identify, research and design unique story angles that proactively insert Affirm into the conversation or enable meaningful participation
• Manage complex issues impacting multiple audiences, collaborating closely with XFN business partners to ensure consistent and compelling communications to clients, consumers, and media
• Coach executives, providing media training, key message development, and interview preparation
• Build and manage relationships with members of the media reaching consumers and merchants
• Define and measure the impact of communications initiatives in partnership with the broader Communications team

What We Look For

• 10+ years of PR/communications experience, including at least 3 years in-house, ideally in consumer or B2B tech environments, with a preference for candidates based in the San Francisco Bay Area or New York Tri-State Area
• Proven experience developing and executing partner communications that drive high-impact results, in service of increased brand awareness and preference, as well as business outcomes
• Exceptional writing and communication skills with the ability to craft clear, engaging messages and confidently pitch ideas both internally and externally
• A collaborative, results-driven mindset, with the ability to partner across departments, influence key stakeholders, and drive initiatives forward independently
• A true team player—comfortable taking on both big and small tasks, eager to contribute to a fast-paced, high-impact organization
• Excellent project management skills, with a sharp attention to detail and the ability to juggle multiple initiatives simultaneously
• A data-driven approach to communications, with experience measuring the impact of campaigns and refining strategies based on feedback and performance metrics

Pay Grade – M

Equity Grade – 9

Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.

Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)

USA base pay range (CA, WA, NY, NJ, CT) per year: $180,000 – $230,000

USA base pay range (all other U.S. states) per year: $160,000 – $210,000

Please note that visa sponsorship is not available for this position.