AF020 - Student Account Analyst

University of Phoenix; Phoenix (AZ); Remote; USD 17,000 - 32,000; Full time

Job summary

A leading higher education institution is seeking a Student Account Analyst in Phoenix. This remote role involves auditing student accounts, ensuring billing compliance, and managing payment processes. Ideal candidates will have a strong background in accounting and excellent Excel skills. The position offers competitive pay and a comprehensive benefits package, including medical insurance and tuition discounts.

Benefits

Medical, dental and vision plans

401(k) employer match

Tuition discount for employees and dependents

Generous time off package

Qualifications

• One year of experience in accounts payable/receivable.
• Two years of general accounting experience preferred.
• Knowledge of financial/accounting concepts (GAAP).

Responsibilities

• Produce reports to audit student accounts and identify adjustments.
• Manage payment receipt via various transactions.
• Interpret documents and provide clarification.

Skills

Strong Excel skills

Effective communication

Time management

Analytical skills

Education

High School Diploma or GED

Bachelor’s degree in finance or accounting

Tools

Oracle Financials

Salesforce

SQL

Job description

Overview

Description and Requirements At the University of Phoenix, we are committed to the future of work by providing a fully remote, work-from-home environment. This strategy enables us to attract top talent nationwide. Are you looking for a rewarding and fulfilling position that offers challenging work and the opportunity to make a significant impact while collaborating with a team of innovative individuals? If so, we would love to hear from you!

Are you searching for a rewarding, fulfilling position that offers challenging work and the ability to make a big impact while working side-by-side with a team of innovative people? Ideally, would you like this position to be with an organization that makes a positive contribution to the world? If so…we would love to hear from you!

About Us

University of Phoenix is a leading higher education institution founded in 1976 by Dr. John Sperling. Our mission is to improve the lives of our students, their families and future generations through higher education. Our values (which hopefully you share) are: Brave. Honest. Focused.

Our University values and embraces all team members and their unique perspectives. We fundamentally believe in fostering an environment which deeply respects, celebrates, and actively encourages a diverse workforce. We are committed to hiring – and learning from – those who share our passion to help others achieve their educational aspirations.

We offer excellent benefits, an effective recognition program, and outstanding learning and development tools, including tuition vouchers for employees and their qualified family members.

About the Position

Student Account Analyst performs financial and operational research and account analyses of student accounts to ensure students’ billing invoices align with the terms and provisions of any enrollment, tuition assistance or other agreements that affect students’ invoices. Additionally, an individual audits various reports to ensure compliance with University policies and regulatory guidelines. A Student Account Analyst prepares daily accounting reconciliations, processes payments and refunds, and prepares various accounting transactions in accordance with University policy and generally accepted accounting principles (GAAP).

What You’ll Do

1. Produce routine and/or ad-hoc reports, using data extraction techniques, to audit student accounts and identify any required adjustments, including verification and application of tuition reduction benefits when applicable. Identify discrepancies and perform necessary research/analysis to determine appropriate resolution. Ensure timely, accurate and compliant daily reconciliation of all accounts.
2. Analyze account information to calculate correct charges, adjustments and/or refunds in alignment with University policy, Master Service Agreement conditions, and applicable regulations. Prepare related accounting transactions and ensure timely and accurate completion on a daily basis.
3. Manage payment receipt via lockbox management, ACH and wire transactions, Collection Agency payments, credit card transactions, and bank reconciliations.
4. Interpret government documents and provide clarification to internal and external entities.
5. Create and/or update standard operating procedures in accordance with University policies, GAAP, Sarbanes-Oxley and/or other regulatory/compliance requirements, as applicable.
6. Provide support to internal and external stakeholders.
7. Perform other duties as assigned or apparent.

NOTE: The Primary Accountabilities above are intended to describe the general content and requirements of the position and are not intended to be an exhaustive statement of duties. Incumbents may perform all or most of the Primary Accountabilities listed above. Specific goals or responsibilities will be documented in incumbents’ performance objectives as outlined by the incumbents’ immediate manager.

Supervisory Responsibilities

None

Minimum Education and Related Work Experience

• High School Diploma or GED
• One (1) year of experience in a role, such as accounts payable/receivable, that required knowledge and use of basic accounting skills and analysis

Additional Qualifications

• Bachelor’s degree in finance, accounting, or related field
• Two (2) years of general accounting experience
• Knowledge of financial / accounting concepts (GAAP)
• Strong Excel skills, including a working knowledge of an array of Excel formulas, as well as working knowledge of a variety of financial software/platforms, such as Oracle Financials, Oracle Vocado, Salesforce, MS Teams, SharePoint
• Experience with SQL and Dataload
• Able to research and analyze data and draw conclusions
• Good time management and prioritization attributes
• Effective written and verbal communication skills to communicate with internal and external customers via a variety of communication channels
• Understanding of and able to communicate using standard financial terms
• Able to successfully work in a very time sensitive role with a high degree of accuracy to ensure compliance and regulatory deadlines must be met
• Possess high work standards and attention to detail
• Comfortable working in a fast-paced environment
• Demonstrate professionalism, accountability, customer/client focus, and teamwork

University of Phoenix is an Equal Opportunity employer.

If you are an active-duty military member seeking employment when off-duty, compliance with Department of Defense Joint Ethics Regulation, 5500-7-R, is required prior to starting employment with University of Phoenix. You are advised to contact your base Judge Advocate General to seek such approval and answer any questions.

Pay Range

The hourly pay rate range is $17.84 (minimum), $24.9 (midpoint), and $31.97 (maximum). The annualized amount, not including eligible overtime pay, is $38,600 (minimum), $53,900 (midpoint), and $69,200 (maximum). Typical hiring range is between the minimum and midpoint of the above pay range. Actual starting base pay may vary based on factors such as education, experience, skills, location and budget.

Your work is critical to helping adult learners achieve their dreams, and we’re committed to rewarding you for your efforts. We offer a competitive, comprehensive total rewards package designed to help you achieve your health, financial, educational and work-life balance goals. Full-time employees are eligible for:

• Medical, dental and vision plans; Flexible Spending Accounts; Health Savings Accounts; Life and Disability insurance; and our Wellness incentive program;
• Competitive 401(k) employer match;
• Substantial tuition discount for you and eligible dependents; and,
• A generous time off package, including paid vacation, sick time and company holidays.

For more details around paid time off benefits, please click here.

Application Deadline is 10/15/2025.

Application Deadline

10/15/2025

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