Aesthetician

Highgate Hotels, LP; Lahaina (HI); On-site; USD 18,184 - 25,898; Full time

Benefits offered by this job

Competitive compensation including commission

Opportunity for ongoing education

Job summary

A luxury spa establishment is looking for an Aesthetician to deliver personalized facial and body treatments, utilizing advanced skincare techniques. This role requires a valid Esthetician license and strong communication skills, with a focus on high-quality guest service. The ideal candidate will excel in creating a nurturing environment, meeting retail goals, and collaborating with spa teams. Competitive pay includes base salary, commission, and gratuity, reflecting the commitment to exceptional skincare and wellness.

Qualifications

• Must hold a valid state Esthetician license and meet regulatory standards.
• Experience in a luxury spa or high-end beauty environment preferred.
• Proficient in microdermabrasion, LED light therapy, microcurrent, and waxing.

Responsibilities

• Perform advanced facial treatments and skin analyses.
• Maintain cleanliness of treatment rooms and adhere to safety protocols.
• Educate guests about skincare products and document service notes.

Skills

Advanced skincare modalities

Exceptional communication skills

Attention to detail

Guest service skills

Education

Valid state Esthetician license

1–2 years of experience in a luxury spa

Tools

Microdermabrasion equipment

LED light therapy machines

Job description

Job Title: Aesthetician

Company: Royal Lahaina Resort – part of Highgate Hotels, L.P., a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.

With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com

Overview

The Aesthetician is a key representative of the spa's commitment to exceptional skincare and holistic wellness. This role delivers expertly tailored facial and body treatments with a deep understanding of skin health, premium product lines, and luxury-level guest service. The Esthetician ensures each guest experiences restorative results, relaxation, and highly personalized care.

Responsibilities

• Perform a full range of advanced facial treatments, including cleansing, exfoliation, extractions, hydration therapies, anti‑aging treatments, LED, microcurrent, and specialty enhancements according to spa protocols.
• Conduct detailed skin analyses to customize treatments based on guest concerns, skin type, lifestyle, and goals.
• Deliver all services with refined technique, gentle touch, and impeccable professionalism aligned with luxury standards.
• Be proficient in full body waxing.
• Provide expert guidance on skincare routines, product usage, and aftercare to support long‑term skin health.
• Maintain full knowledge of all spa services, facial protocols, machines/technology, and premium skincare lines used within the spa.
• Ensure treatment rooms are pristine, well‑stocked, and prepared for each guest, reflecting the spa's high standards of cleanliness and ambiance.
• Uphold strict sanitation, health, and safety procedures always.
• Document guest preferences, service notes, and contraindications accurately in spa software systems.
• Educate guests on luxury skincare products and recommend personalized home‑care regimens to enhance treatment results.
• Meet or exceed individual and team retail goals through authentic, knowledgeable recommendations.
• Participate in product knowledge sessions, brand trainings, and ongoing education.
• Collaborate with spa coordinators, massage therapists, and management to ensure a seamless and consistent guest journey.
• Support colleagues and maintain a positive, professional, and guest‑focused team culture.
• Assist with spa events, promotions, VIP experiences, and seasonal treatment offerings as needed.

Compensation

• Pay is $16/hr + 25% commission (Up to 30% after probation) + 20% Gratuity + 10% Product Sales.

Qualifications

• Valid state Esthetician license and adherence to all regulatory standards.
• 1–2 years of experience in a luxury spa, high‑end beauty environment, or five‑star resort preferred.
• Proficiency with advanced skincare modalities such as microdermabrasion, LED light therapy, microcurrent, peels, lymphatic techniques, oxygen machine, and full body waxing.
• Strong knowledge of premium skincare ingredients, formulations, and treatment benefits.
• Exceptional communication, presentation, and guest‑service skills.
• Flexible availability including evenings, weekends, and holidays.
• Polished appearance and elevated professional demeanor.
• Warm, intuitive, and guest‑focused energy.
• Deep passion for skincare, wellness, and ongoing learning.
• Strong attention to detail and the ability to create a serene, nurturing environment.
• High level of discretion, emotional intelligence, and respect for guest privacy.

Highgate Hotels, L.P. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best‑qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of Highgate Hotels to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver's license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy‑related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements.