Aerospace MRO Cost & Warranty Analyst (Hybrid)

RTX; United States; Híbrido; USD 5200 - 7300; Tempo integral

Resumo da oferta

RTX/Bangalore hosts a Maintenance Repair and Overhaul Customer Service (MRO CS) team. You will generate/revise engine cost estimates, draft invoices, and manage gross margins for Pratt & Whitney engine repairs in our facilities.

You will work with Event Managers on customer-facing duties, apply warranty concepts to estimates, and coordinate with warranty and finance for approvals. Travel is minimal, with hybrid work in Bangalore.

Qualificações

• A University Degree or equivalent experience with 0-2 years of prior relevant experience, or an Advanced Degree in a related field
• Related fields are Business Administration, Aerospace, Engineering or the like
• Strong interpersonal communication skills in English
• Flexibility in working hours
• Be results & solution driven
• A team player, leading by example
• Comfortable with talking to Customer Managers on the phone
• High level of curiosity to identify and create new business opportunities in untapped areas
• Experience with SAP and Microsoft software's, CRM, P&W C...

Responsabilidades

• Generate/revise accurate engine cost estimates, draft Invoices, and final invoices for the Event Managers
• Generate gross margin sheets for all repair and overhaul events
• Calculate warranty percentages based on remaining cycles of LCF parts
• Work with the warranty team to resolve hold ups for warranty claims
• Apply warranty to Estimates and Draft Invoices
• Enter and process DIAs into MMP534 and submit to Manager and Finance Department for approval
• Update cost estimate/billing information in CRM
• Ensures customer centric KPIs are met
• Promote reporting automation, self-serve analytics consumption and analytics-driven decision-making
• Comply with EH&S Policy and applicable regulatory and company EH&S rules and requirements
• Comply with Global Trade requirements (export controls)

Conhecimentos

English communication

SAP

CRM

Enovia PLM

SharePoint

FIORI

Microsoft Office

Formação académica

Bachelor's degree or equivalent experience

Ferramentas

My PWC Power

Enovia PLM

SharePoint

FIORI

CRM system

Descrição da oferta de emprego

RTX/Bangalore hosts a Maintenance Repair and Overhaul Customer Service (MRO CS) team. You will generate/revise engine cost estimates, draft invoices, and manage gross margins for Pratt & Whitney engine repairs in our facilities.

You will work with Event Managers on customer-facing duties, apply warranty concepts to estimates, and coordinate with warranty and finance for approvals. Travel is minimal, with hybrid work in Bangalore.