Aerospace Field Service Engineer

Airbus US Space & Defense, Inc.; Mobile (AL); On-site; USD 95,000 - 125,000; Full time

Job summary

Airbus U.S. Space & Defense, Inc seeks an experienced aviation support engineer to provide maintenance, troubleshooting, logistics support, and training for aircraft systems. You will coordinate with engineering, perform on-site visits, and guide customers through technical publications and procedures.

Requirements include 7+ years in aviation, a mechanical/aero engineering background, and strong communication skills. Travel up to 15% domestically and internationally; U.S.

Qualifications

• Bachelor's Degree preferred in Mechanical Engineering, Aeronautical Engineering, Aircraft Technology, or an equivalent combination of education and experience.
• Highly organized professional with 7+ years of experience in the field of aviation.
• Computer proficiency with MS Project, MS Office Suite, and various CAD programs.

Responsibilities

• Provide consultation and advice to customers on maintenance, troubleshooting, logistics, training, operational characteristics and other aircraft related subjects.
• Carry out periodical visits to all Air Stations.
• Provide liaison support between ADSMA and customers on all matters pertaining to aircraft.
• Assist in obtaining adequate answers to all technical queries.
• Provide direction to customers in the proper use and interpretation of technical publications.
• Provide guidance in the operation and maintenance of ground support equipment and the application of maintenance programs through regular, timely and accurate reports.
• Prepare and submit Monthly Activity Report.
• Completes forms and reports as required in accordance with the company regulations and guidelines.
• Analyze maintenance and operation difficulties and recommend changes to improve the quality of the operation.
• Assist in the embodiment of aircraft modifications (Service Bulletins).
• Provide orientation and on-the-job training personnel and customers as necessary.
• Accomplish fleet operation and maintenance data collection.
• Coordinate with engineering on the preparation of repair schemes and assist with the accomplishment on the aircraft.
• Act as an intermediary representative between the customer and the various departments within Airbus; equally representing both parties to resolve conflict, expedite resolutions to problems, and enhance mutual relationships.
• Communicate with customers to understand unique problems and concerns, providing an opportunity to enhance the relationship.
• Assist in developing solutions (i.e.; training, direction and data) that will resolve any deficiencies.
• Perform factory maintenance training as needed to include material, teaching aids, aircraft systems, proper operational procedures, use of manuals and factory maintenance programs, etc.
• Assist in accident investigation as required: Provide instructions and data to investigating authorities; Represent ADSMA and participate in each engine, propeller, or component tear-down
• Present requested/recommended aircraft modifications or product improvements to Airbus Spain.
• Act as a positive role model in all aspects of professional performance.
• Observe safety procedures and personnel policies.
• Regular attendance is required as outlined in the company's attendance policy.

Skills

Aviation Systems

Troubleshooting

Liaison & communications

English proficiency

Spanish language (nice to have)

Education

Bachelor's Degree in Mechanical/Aeronautical Engineering or Aircraft Technology

7+ years aviation experience

Tools

MS Project

MS Office Suite

CAD software

Job description

Airbus U.S. Space & Defense, Inc seeks an experienced aviation support engineer to provide maintenance, troubleshooting, logistics support, and training for aircraft systems. You will coordinate with engineering, perform on-site visits, and guide customers through technical publications and procedures.

Requirements include 7+ years in aviation, a mechanical/aero engineering background, and strong communication skills. Travel up to 15% domestically and internationally; U.S.