Aerospace Drawings & Service Delivery Associate

Xerox Corporation; North Charleston (SC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401k matching

Paid time off

Job summary

Xerox Corporation in Charleston, SC is seeking a service-oriented professional to process engineering drawing requests for Airplane Parts Validation for a major aerospace client. The role involves maintaining service levels, sustaining customer relationships, and delivering commitments within cost targets.

You will focus on meeting SLA targets, supporting productivity improvements, and contributing to service transformation with the Boeing program.

Qualifications

• Experience in a customer-facing role.
• Ability to handle multiple tasks under pressure to ensure timely completion.
• Adherence to assigned work schedule and attendance guidelines.

Responsibilities

• Process engineering drawing requests for end users.
• Validate requestor permissions for drawing access.
• Coordinate resolution of image issues via helpdesk system.
• Locate requested drawings and distribute to the requester.

Skills

Customer-facing

Multitasking under pressure

Attendance discipline

Job description

Xerox Corporation in Charleston, SC is seeking a service-oriented professional to process engineering drawing requests for Airplane Parts Validation for a major aerospace client. The role involves maintaining service levels, sustaining customer relationships, and delivering commitments within cost targets.

You will focus on meeting SLA targets, supporting productivity improvements, and contributing to service transformation with the Boeing program.