Aerie - Sr Brand Ambassador (Sr Sales Associate)

AEO Inc.; Lancaster (Lancaster County); On-site; USD 30,000 - 40,000; Part time

Job summary

Join a dynamic team as a part-time Sr Brand Ambassador, where your enthusiasm for retail and customer service will shine. You'll be the face of a vibrant brand, creating memorable shopping experiences for guests while promoting loyalty and brand values. This role offers the chance to work in a fast-paced environment, interact with diverse customers, and contribute to a supportive team culture. Embrace the opportunity to grow within a company that values authenticity and body positivity, as you help customers discover products that they love. If you're ready to make a difference and represent a brand that empowers individuals, this is the perfect opportunity for you!

Benefits

40% off products

Paid Time Off

Paid Sick Leave

Store Contests for Prizes

Qualifications

• At least 18 years of age and previous retail experience required.
• Passion for AE and Aerie products is essential.

Responsibilities

• Engage with guests using the AEO Selling Model to enhance their shopping experience.
• Resolve guest concerns proactively while adhering to company policies.

Skills

Customer Service

Retail Sales

Problem Solving

Teamwork

Communication

Product Knowledge

Education

High School Diploma

Job description

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YOUR ROLE
As a part-time Sr Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experience, making their day better than before they came in. You are the face of our company and you're proud of it! You love the products and are passionate about building brand loyalty with every guest. Most of all, you represent our company values and bring your REAL self to work every day.

Your Responsibilities

• You're a people person! You use the AEO Selling Model to engage with every guest to help them find exactly what they're looking for, and you do so with a "friends first" mindset. (What's the AEO Selling Model? Don't worry - we'll teach you everything you need to know!)
• You're passionate about AE & Aerie product! Guests come to you to educate them on product details and you are excited to make product suggestions to fit their needs.
• You share the brand love! You're eager to introduce the AEO loyalty program and additional brand channels to guests.
• You can hang! Your skillset rocks no matter what zone you're in and you can easily flex between the Salesfloor, Cash & Wrap, Fitting Room and Stockroom as needed.
• You're an innovative problem solver! Making your guests' day is your priority and you’re able to proactively resolve guest concerns while sticking to company policy.
• You're a team player - #teamwork! You're always willing to assist your team in #gettingthejobdone.
• You've got integrity! You do the right thing and you always adhere to AEO's policies & procedures.

You'd Be Great For This Role If

• You love interacting with people!
• You're full of energy and can handle multiple tasks in a fast-paced environment.
• You're available to work when guests shop (lookin' at your evenings, weekends & holidays!)
• You love AE and Aerie products.
• You've worked in retail before. #practicemakesperfect
• You're at least 18 years of age.

Our Brand Ambassadors Love Aeo Because

• They work with REAL people - there's nothing like your #AEOFamily.
• They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement.
• They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!)
• They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.

About Us
Built on a platform of power, positivity and no photo retouching - inspiring people to love their real selves. Aerie is a fast-growing lifestyle brand offering intimates, apparel, activewear, and swim collections. With the #AerieREAL movement, we celebrate our community by advocating for body positivity and the empowerment of all women. As part of our Real Good promise, we create swimsuits, bras, and underwear with materials made from recycled polyester, recycled nylon fabric or sustainably sourced cotton.

AEO is an Equal Opportunity Employer and is committed to complying with all federal, state and local equal employment opportunity ("EEO") laws. AEO prohibits discrimination against associates and applicants for employment because of the individual's race or color, religion or creed, alienage or citizenship status, sex (including pregnancy), national origin, age, sexual orientation, disability, gender identity or expression, marital or partnership status, domestic violence or stalking victim status, genetic information or predisposing genetic characteristics, military or veteran status, or any other characteristic protected by law. This applies to all AEO activities, including, but not limited to, recruitment, hiring, compensation, assignment, training, promotion, performance evaluation, discipline and discharge. AEO also provides reasonable accommodation of religion and disability in accordance with applicable law.

Pay/Benefits Information

• Actual starting pay is determined by various factors, including but not limited to relevant experience and location.
• Subject to eligibility requirements, associates may be eligible to receive paid sick leave and AEO may provide REAL rewards at its discretion.
• Paid Time Off, paid sick leave, and holiday pay vary by job level and type, job location, employment classification (part-time or full-time / exempt or non-exempt), and years of service.

JOB INFO
Job Identification 10941
Job Category : Stores
Posting Date : 2025-03-11T15:45:42+00:00
Job Schedule : Part time
Locations : Lancaster, PA, United States

Seniority level

• Mid-Senior level

Employment type

• Part-time

Job function

• Sales and Business Development
• Industries
• Retail, Retail Apparel and Fashion, and IT Services and IT Consulting