Aerie - Sr Brand Ambassador (Sr Sales Associate)

AEO Inc.; Holyoke (MA); On-site; USD 30,000 - 40,000; Part time

Job summary

Join a vibrant team as a part-time Sr Brand Ambassador, where your passion for customer service and retail shines! You'll create amazing shopping experiences for guests, showcasing your love for AEO and Aerie products. This role offers the chance to engage with customers, educate them on products, and flexibly work across different store zones. With opportunities for development and a supportive team atmosphere, you'll thrive in a fast-paced environment that values integrity and teamwork. If you're ready to make a difference and share the brand love, this is the perfect role for you!

Benefits

40% off products

Opportunities for development

Participation in store contests

Flexible working hours

Qualifications

• Passion for customer service and building brand loyalty.
• Ability to work flexible hours, including evenings and weekends.

Responsibilities

• Engage with guests using the AEO Selling Model.
• Educate guests on product details and make tailored suggestions.
• Assist in various store zones as needed.

Skills

Customer Service

Sales Skills

Teamwork

Problem-Solving

Retail Experience

Education

High School Diploma

Job description

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YOUR ROLE

As a part-time Sr Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experience, making their day better than before they came in. You are the face of our company and you're proud of it! You love the products and are passionate about building brand loyalty with every guest. Most of all, you represent our company values and bring your REAL self to work every day.

Job Description

YOUR ROLE

As a part-time Sr Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experience, making their day better than before they came in. You are the face of our company and you're proud of it! You love the products and are passionate about building brand loyalty with every guest. Most of all, you represent our company values and bring your REAL self to work every day.

Your Responsibilities

• You're a people person! You use the AEO Selling Model to engage with every guest to help them find exactly what they're looking for, and you do so with a "friends first" mindset. (We'll teach you everything you need to know!)
• You're passionate about AE & Aerie products! Guests come to you to educate them on product details and you are excited to make product suggestions to fit their needs.
• You share the brand love! You're eager to introduce the AEO loyalty program and additional brand channels to guests.
• You can hang! Your skillset rocks no matter what zone you're in and you can easily flex between the Salesfloor, Cash & Wrap, Fitting Room, and Stockroom as needed.
• You're an innovative problem solver! Making your guests' day is your priority and you’re able to proactively resolve guest concerns while sticking to company policy.
• You're a team player - #teamwork! You're always willing to assist your team in #gettingthejobdone.
• You've got integrity! You do the right thing and you always adhere to AEO's policies & procedures.

You'd Be Great For This Role If

• You love interacting with people!
• You're full of energy and can handle multiple tasks in a fast-paced environment.
• You're available to work when guests shop (looking at your evenings, weekends & holidays!)
• You love AE and Aerie products.
• You've worked in retail before. #practicemakesperfect
• You're at least 18 years of age.

Our Brand Ambassadors Love AEO Because

• They work with REAL people - there's nothing like your #AEOFamily.
• They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement.
• They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!)
• They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.

About Us

Built on a platform of power, positivity and no photo retouching - inspiring people to love their real selves. Aerie is a fast-growing lifestyle brand offering intimates, apparel, activewear, and swim collections. With the #AerieREAL movement, we celebrate our community by advocating for body positivity and the empowerment of all women. As part of our Real Good promise, we create swimsuits, bras, and underwear with materials made from recycled polyester, recycled nylon fabric or sustainably sourced cotton.

AEO is an Equal Opportunity Employer and is committed to complying with all federal, state and local equal employment opportunity (