Aerie - Sr Brand Ambassador (Sr Sales Associate)

American Eagle Outfitters Inc.; Chattanooga (TN); On-site; USD 25,000 - 40,000; Part time

Job summary

Join a vibrant team as a Sr Brand Ambassador, where your passion for retail and customer service shines! In this part-time role, you'll engage with guests, provide exceptional shopping experiences, and promote brand loyalty. This innovative company values positivity and authenticity, creating an inclusive environment where you can thrive. Enjoy perks like employee discounts and opportunities for growth while representing a brand committed to sustainability and empowerment. If you love connecting with people and have a flair for retail, this position is perfect for you!

Benefits

40% employee discount

Paid sick leave

PTO

Holiday pay

Contests for free merchandise

Qualifications

• Retail experience is preferred, especially in customer-facing roles.
• Ability to work evenings, weekends, and holidays.

Responsibilities

• Engage with guests using the AEO Selling Model to enhance their shopping experience.
• Assist guests with product knowledge and suggestions based on their needs.
• Resolve guest concerns proactively while adhering to company policies.

Skills

Customer Service

Retail Sales

Teamwork

Problem Solving

Product Knowledge

Education

High School Diploma

Job description

Join to apply for the Aerie - Sr Brand Ambassador (Sr Sales Associate) role at American Eagle Outfitters Inc.

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Join to apply for the Aerie - Sr Brand Ambassador (Sr Sales Associate) role at American Eagle Outfitters Inc.

YOUR ROLE

As a part-time Sr Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experience, making their day better than before they came in. You are the face of our company and you're proud of it! You love the products and are passionate about building brand loyalty with every guest. Most of all, you represent our company values and bring your REAL self to work every day.

Your Responsibilities

1. You're a people person! You use the AEO Selling Model to engage with every guest to help them find exactly what they're looking for, and you do so with a "friends first" mindset. (We'll teach you everything you need to know!)
2. You're passionate about AE & Aerie product! Guests come to you to educate them on product details and you are excited to make product suggestions to fit their needs.
3. You share the brand love! You're eager to introduce the AEO loyalty program and additional brand channels to guests.
4. You can hang! Your skillset works in any zone and you can easily switch between the Salesfloor, Cash & Wrap, Fitting Room, and Stockroom as needed.
5. You're an innovative problem solver! Making your guests' day is your priority, and you proactively resolve guest concerns while adhering to company policy.
6. You're a team player - #teamwork! You're always willing to assist your team in #gettingthejobdone.
7. You've got integrity! You do the right thing and always adhere to AEO's policies & procedures.

You'd Be Great For This Role If

1. You love interacting with people!
2. You're full of energy and can handle multiple tasks in a fast-paced environment.
3. You're available to work when guests shop (evenings, weekends & holidays!)
4. You love AE and Aerie products.
5. You have retail experience. #practicemakesperfect
6. You're at least 18 years old.

Our Brand Ambassadors Love AEO Because

1. They work with REAL people - there's nothing like your #AEOFamily.
2. They have opportunities for development, learning new skills, and potential career growth.
3. They get 40% off at AE & Aerie year-round (plus seasonal discounts!).
4. They participate in contests to win free merchandise and exclusive prizes.

About Us

Built on a platform of power, positivity, and authenticity, Aerie promotes body positivity and empowerment. We create sustainable products from recycled or responsibly sourced materials. AEO is an Equal Opportunity Employer committed to diversity and inclusion.

Pay/Benefits

• Starting pay depends on experience and location.
• Eligible for paid sick leave, REAL rewards, PTO, and holiday pay based on job level, location, and tenure.

Job Info

Identification: 11936

Category: Stores

Posting Date: 2025-05-01

Schedule: Part-time

Location: Chattanooga, TN, United States

Seniority level

• Mid-Senior level

Employment type

• Part-time

Job function

• Sales and Business Development

Industries

• Retail, Retail Apparel and Fashion, IT Services and IT Consulting