Aerie - Selling Team Leader (Assistant Manager)

AEO; Aurora (IL); On-site; USD 40,000 - 55,000; Full time

Job summary

AEO is seeking a full-time Selling Team Leader to drive sales and operations. The role involves motivating a team to deliver exceptional guest experience, recruiting strong talent, and executing operational standards. Candidates should have prior retail management experience and a passion for AE and Aerie products.

Benefits

40% off AE & Aerie products year-round

Opportunities for development and learning new skills

Potential career advancement

Participation in contests for free merchandise

Qualifications

• Experience in retail management is essential.
• Ability to lead and develop teams while understanding employment law.
• Flexible availability to accommodate guest shopping hours.

Responsibilities

• Drive sales and enhance guest experience through team leadership.
• Lead recruitment, development, and performance feedback processes.
• Innovate and execute daily operational procedures.

Skills

Multi-tasking

Attention to detail

Priority-setting

Time management

Team leadership

Business acumen

Education

Previous retail management experience

Job description

YOUR ROLE

As the full-time Selling Team Leader, you are the Store Team Leader's "go-to" in developing and implementing the business strategy and leading the daily operations of the store. Your passion lies in training and coaching your team into high-performing sellers who consistently provide an unforgettable guest experience. Through your leadership, your team always achieves their sales goals, maintains merchandising brand standards, and delivers operational excellence! Most importantly, you embody our company values and bring your authentic self to work every day.

YOUR RESPONSIBILITIES

• Driving sales: As a key Leader on Duty (LOD), you excel at maximizing Fitting Room and Salesfloor productivity and building guest loyalty through an exceptional guest experience. You analyze reporting and daily trends to make strategic business decisions and assist in developing short and long-term business plans to drive key KPIs.
• People leadership: Motivating and inspiring your team through AEO's core values, you serve as a role model and hold your team accountable to uphold AEO's customer service standards, especially on the Salesfloor and in the Fitting Room.
• Talent development: You prioritize recruiting and hiring strong talent, training, and developing your team to ensure outstanding service and continuous improvement.
• Teamwork and engagement: Building a great team involves providing ongoing performance feedback through real-time coaching, conducting team touch bases, development plans, and performance reviews, and celebrating outstanding performance to boost engagement.
• Operational innovation: You execute and innovate daily operational procedures, support visual standards throughout the store, and ensure Fitting Rooms are guest-ready and aligned with AEO Brand Standards.
• Integrity: You maintain store safety standards, adhere to Asset Protection and company policies, and always do the right thing.

YOU'D BE GREAT FOR THIS ROLE IF:

• You love AE and Aerie products!
• You have previous retail management experience—practice makes perfect!
• You excel at multi-tasking, attention to detail, priority-setting, and time management.
• You know how to lead and develop teams and have a basic understanding of employment law.
• You possess business acumen.
• You have flexible availability to work when guests shop.

OUR ASSOCIATES LOVE AEO BECAUSE:

• They work with genuine people — there's nothing like your #AEOFamily.
• They are given opportunities for development, learning new skills, and potential career advancement.
• They receive 40% off AE & Aerie products year-round, plus seasonal discounts with new Floorsets.
• They participate in contests to win free merchandise and exclusive prizes.