Aerie - Brand Ambassador (Sales Associate)

American Eagle Outfitters Inc.; San Antonio (TX); On-site; USD 60,000 - 80,000; Part time

Job summary

Join a leading brand as a part-time Brand Ambassador, where you'll create amazing shopping experiences and build brand loyalty. Engage with guests, educate them about products, and work collaboratively with your team in a fast-paced retail environment. Enjoy benefits like discounts and opportunities for career advancement while representing a brand committed to positivity and inclusivity.

Benefits

40% off products

Seasonal discounts

Store contests for prizes

Qualifications

• Must be at least 16 years old.
• Available to work evenings, weekends, and holidays.

Responsibilities

• Engage with guests using the AEO Selling Model.
• Educate guests on product details and make suggestions.
• Resolve guest concerns while adhering to company policy.

Skills

Customer Engagement

Problem Solving

Teamwork

Education

Retail Experience

Job description

Job Description

YOUR ROLE

As a part-time Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experience, making their day better than before they came in. You are the face of our company and you're proud of it! You love the products and are passionate about building brand loyalty with every guest. Most of all, you represent our company values and bring your REAL self to work every day.

Your Responsibilities

• You're a people person! You use the AEO Selling Model to engage with every guest to help them find exactly what they're looking for, and you do so with a "friends first" mindset. (We'll teach you everything you need to know!)
• You're passionate about AE & Aerie products! Guests come to you to educate them on product details and you are excited to make product suggestions to fit their needs.
• You share the brand love! You're eager to introduce the AEO loyalty program and additional brand channels to guests.
• You can hang! Your skillset is versatile, and you can easily switch between the Salesfloor, Cash & Wrap, Fitting Room, and Stockroom as needed.
• You're an innovative problem solver! Making your guests' day is your priority, and you're able to proactively resolve guest concerns while sticking to company policy.
• You're a team player - #teamwork! You're always willing to assist your team in #gettingthejobdone.
• You've got integrity! You do the right thing and always adhere to AEO's policies & procedures.

You'd Be Great For This Role If

• You love interacting with people!
• You're full of energy and can handle multiple tasks in a fast-paced environment.
• You're available to work when guests shop (evenings, weekends & holidays!)
• You love AE and Aerie products.
• You have retail experience. #practicemakesperfect
• You're at least 16 years old.

Why Our Brand Ambassadors Love AEO

• They work with REAL people - there's nothing like your #AEOFamily.
• They have opportunities for development, learning new skills, and potential career advancement.
• They receive 40% off product at both AE & Aerie year-round (plus seasonal discounts!).
• They can participate in store contests to win free merchandise and exclusive prizes.

About Us

Built on a platform of power, positivity, and no photo retouching, Aerie inspires people to love their real selves. As part of our #AerieREAL movement, we celebrate our community by advocating for body positivity and empowering women. We create sustainable products using recycled materials as part of our Real Good promise.

AEO is an Equal Opportunity Employer, committed to complying with all laws. We prohibit discrimination based on race, religion, sex, age, sexual orientation, disability, gender identity, and other protected characteristics. We also provide reasonable accommodations as required by law.