Aerie - Brand Ambassador (Sales Associate)

American Eagle Outfitters Inc.; Mercedes (TX); On-site; USD 60,000 - 80,000; Part time

Job summary

Join a leading lifestyle brand as a part-time Brand Ambassador. You'll enhance the shopping experience for customers while embodying the company's values. This role requires a passion for the brand, excellent customer service skills, and a team-oriented mindset. Enjoy perks like discounts and opportunities for career advancement.

Benefits

40% off products year-round

Opportunities for development

Participation in store contests

Qualifications

• Must be at least 16 years old.
• Available to work evenings, weekends, and holidays.

Responsibilities

• Engage with guests using the AEO Selling Model.
• Educate guests on product details and make suggestions.
• Resolve guest concerns while adhering to company policies.

Skills

Customer Service

Teamwork

Problem Solving

Sales Skills

Communication

Education

Retail Experience

Job description

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YOUR ROLE

As a part-time Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experience, making their day better than before they came in. You are the face of our company and you're proud of it! You love the products and are passionate about building brand loyalty with every guest. Most of all, you represent our company values and bring your REAL self to work every day.

Job Description

YOUR ROLE

As a part-time Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experience, making their day better than before they came in. You are the face of our company and you're proud of it! You love the products and are passionate about building brand loyalty with every guest. Most of all, you represent our company values and bring your REAL self to work every day.

Your Responsibilities

• You're a people person! You use the AEO Selling Model to engage with every guest to help them find exactly what they're looking for, and you do so with a "friends first" mindset. (We'll teach you everything you need to know!)
• You're passionate about AE & Aerie products! Guests come to you to educate them on product details and you are excited to make product suggestions to fit their needs.
• You share the brand love! You're eager to introduce the AEO loyalty program and additional brand channels to guests.
• You can hang! Your skillset is versatile, allowing you to work on the Salesfloor, Cash & Wrap, Fitting Room, and Stockroom as needed.
• You're an innovative problem solver! Making your guests' day is your priority, and you proactively resolve guest concerns while adhering to company policies.
• You're a team player - #teamwork! You're always willing to assist your team to get the job done.
• You've got integrity! You do the right thing and always adhere to AEO's policies & procedures.

You'd Be Great For This Role If

• You love interacting with people!
• You're full of energy and can handle multiple tasks in a fast-paced environment.
• You're available to work when guests shop (evenings, weekends & holidays!)
• You love AE and Aerie products.
• You have retail experience. #practicemakesperfect
• You're at least 16 years old.

Our Brand Ambassadors Love AEO Because

• They work with REAL people - there's nothing like your #AEOFamily.
• They have opportunities for development, learning new skills, and potential career advancement.
• They receive 40% off product at AE & Aerie year-round (plus seasonal discounts!).
• They participate in store contests for chances to win FREE merchandise and other prizes.

About Us

Built on a platform of power, positivity, and no photo retouching - inspiring people to love their real selves. Aerie is a fast-growing lifestyle brand offering intimates, apparel, activewear, and swim collections. With the #AerieREAL movement, we celebrate our community by advocating for body positivity and empowerment. We create swimsuits, bras, and underwear with sustainable materials.

AEO is an Equal Opportunity Employer. We prohibit discrimination based on race, color, religion, sex, national origin, age, sexual orientation, disability, gender identity, or other protected characteristics. We provide reasonable accommodations for religion and disability.

Hiring for Brand Ambassador and Stock positions is based on need; applications are accepted continuously. Other store jobs are posted until the application deadline or until filled.

Pay/Benefits

• Starting pay varies based on experience and location.
• Eligible associates may receive paid sick leave and other rewards at AEO's discretion.
• Paid Time Off, sick leave, and holiday pay depend on job level, location, employment type, and years of service. More info available.