Aerie - Brand Ambassador (Sales Associate)

American Eagle Outfitters Inc.; Johnson City (TN); On-site; USD 25,000 - 35,000; Part time

Job summary

Join a dynamic team as a part-time Brand Ambassador where your passion for customer service and love for AE & Aerie products shines. In this role, you'll engage with guests, educate them about products, and create an amazing shopping experience. This position offers the opportunity to develop your skills in a fast-paced retail environment, all while being part of a supportive #AEOFamily. With flexible work hours and exciting perks like discounts on products, this is a fantastic opportunity to grow your career in retail while representing a beloved brand. If you're energetic, love working with people, and thrive in a team setting, we want you!

Benefits

40% off products at AE & Aerie

Opportunities for development

Participation in store contests

Exclusive merchandise prizes

Qualifications

• Passionate about AE & Aerie products and interacting with guests.
• Ability to handle multiple tasks in a fast-paced retail environment.

Responsibilities

• Engage with guests using the AEO Selling Model to enhance their shopping experience.
• Resolve guest concerns while adhering to company policies.

Skills

Customer Engagement

Product Knowledge

Problem Solving

Teamwork

Flexibility

Education

High School Diploma or equivalent

Job description

YOUR ROLE

As a part-time Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experience, making their day better than before they came in. You are the face of our company and you're proud of it! You love the products and are passionate about building brand loyalty with every guest. Most of all, you represent our company values and bring your REAL self to work every day.

YOUR RESPONSIBILITIES

1. You're a people person! You use the AEO Selling Model to engage with every guest to help them find exactly what they're looking for, and you do so with a "friends first" mindset.
2. You're passionate about AE & Aerie product! Guests come to you to educate them on product details and you are excited to make product suggestions to fit their needs.
3. You share the brand love! You're eager to introduce the AEO loyalty program and additional brand channels to guests.
4. You can hang! Your skillset rocks no matter what zone you're in and you can easily flex between the Salesfloor, Cash & Wrap, Fitting Room and Stockroom as needed.
5. You're an innovative problem solver! Making your guests' day is your priority and you’re able to proactively resolve guest concerns while sticking to company policy.
6. You're a team player - #teamwork! You're always willing to assist your team in #gettingthejobdone.
7. You've got integrity! You do the right thing and you always adhere to AEO's policies & procedures.

YOU'D BE GREAT FOR THIS ROLE IF:

1. You love interacting with people!
2. You're full of energy and can handle multiple tasks in a fast-paced environment.
3. You're available to work when guests shop (lookin' at your evenings, weekends & holidays!)
4. You love AE and Aerie products.
5. You've worked in retail before. #practicemakesperfect
6. You're at least 16 years of age.

OUR BRAND AMBASSADORS LOVE AEO BECAUSE:

1. They work with REAL people - there's nothing like your #AEOFamily.
2. They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement.
3. They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!)
4. They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.