AE - Brand Ambassador (Sales Associate)

American Eagle Outfitters Inc.; Richmond (VA); On-site; USD 60,000 - 80,000; Part time

Job summary

Join a leading American apparel brand as a part-time Brand Ambassador in Richmond, VA. You'll create amazing shopping experiences, engage with customers, and represent the company's values. Ideal candidates are energetic, love interacting with people, and are passionate about the brand.

Benefits

40% off product year-round

Opportunities for development and career growth

Participation in contests with chances to win prizes

Qualifications

• Energetic and able to handle multiple tasks in a fast-paced environment.
• Available during evenings, weekends, and holidays.
• Retail experience preferred but not required.

Responsibilities

• Engage with guests using the AEO Selling Model.
• Educate guests about AE & Aerie products.
• Proactively resolve guest concerns.

Skills

Customer Engagement

Multitasking

Team Collaboration

Job description

Join to apply for the AE - Brand Ambassador (Sales Associate) role at American Eagle Outfitters Inc.

YOUR ROLE

As a part-time Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experience, making their day better than before they came in. You are the face of our company and you're proud of it! You love the products and are passionate about building brand loyalty with every guest. Most of all, you represent our company values and bring your REAL self to work every day.

Job Description

YOUR ROLE

As a part-time Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experience, making their day better than before they came in. You are the face of our company and you're proud of it! You love the products and are passionate about building brand loyalty with every guest. Most of all, you represent our company values and bring your REAL self to work every day.

Your Responsibilities

• Engage with every guest using the AEO Selling Model to help them find exactly what they're looking for, with a "friends first" mindset. (Training provided!)
• Educate guests about AE & Aerie products and make tailored product suggestions.
• Introduce guests to the AEO loyalty program and other brand channels.
• Flex across zones including Salesfloor, Cash & Wrap, Fitting Room, and Stockroom as needed.
• Proactively resolve guest concerns while adhering to company policies.
• Assist team members and contribute to a collaborative team environment.
• Maintain integrity by following AEO policies and procedures.

You'd Be Great For This Role If

• You love interacting with people!
• You are energetic and able to handle multiple tasks in a fast-paced environment.
• You are available during evenings, weekends, and holidays.
• You love AE and Aerie products.
• You have retail experience (preferred but not required).
• You are at least 16 years old.

Our Brand Ambassadors Love AEO Because

• They work with real people and are part of the #AEOFamily.
• Opportunities for development, skill-building, and career growth.
• 40% off product year-round at AE & Aerie, plus seasonal discounts.
• Participation in contests with chances to win merchandise and prizes.

About Us

American Eagle is a leading American jeans and apparel brand, known for casual style since 1977. We embrace authenticity, positivity, and community, inspiring self-expression and celebrating individuality. We are committed to sustainable and innovative fabrics.

AEO is an Equal Opportunity Employer. We prohibit discrimination and provide reasonable accommodations for religion and disability, in accordance with law.

Applications are accepted on an ongoing basis for Brand Ambassador and Stock positions, based on need.

Pay/Benefits

• Starting pay varies based on experience and location.
• Eligible associates may receive paid sick leave and rewards at AEO’s discretion.
• Paid Time Off, sick leave, and holiday pay depend on job level, location, employment type, and tenure.

Job Info

Identification: 12335

Category: Stores

Posting Date: 2025-05-09

Schedule: Part-time

Location: Richmond, VA, United States

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Sales and Business Development

Industries

• Retail, Retail Apparel and Fashion, IT Services and IT Consulting