AE - Brand Ambassador (Sales Associate)

American Eagle Outfitters Inc.; Livermore (CA); On-site; USD 80,000 - 100,000; Part time

Job summary

American Eagle Outfitters is seeking a part-time Brand Ambassador in Livermore, California. The role involves engaging with customers, educating them about products, and providing an exceptional shopping experience. Ideal candidates are energetic, enjoy interacting with people, and have prior retail experience. This position offers opportunities for development and generous employee discounts.

Benefits

40% off products at AE & Aerie year-round

Opportunities for development and career advancement

Participate in contests and win prizes

Qualifications

• Energetic and capable of multitasking in a fast-paced environment.
• Prior retail experience preferred.
• At least 16 years old.

Responsibilities

• Engage with guests using the AEO Selling Model.
• Educate guests about AE & Aerie products.
• Proactively resolve guest concerns.

Skills

Customer Engagement

Multitasking

Teamwork

Job description

Job Description

YOUR ROLE
As a part-time Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experience, making their day better than before they came in. You are the face of our company and you're proud of it! You love the products and are passionate about building brand loyalty with every guest. Most of all, you represent our company values and bring your REAL self to work every day.

Your Responsibilities

• Engage with every guest using the AEO Selling Model to help them find exactly what they're looking for, with a 'friends first' mindset.
• Educate guests about AE & Aerie products and make suggestions to fit their needs.
• Introduce guests to the AEO loyalty program and other brand channels.
• Flex between different store zones such as the Salesfloor, Cash & Wrap, Fitting Room, and Stockroom as needed.
• Proactively resolve guest concerns while adhering to company policies.
• Assist your team to achieve store goals, demonstrating teamwork.
• Uphold integrity by following AEO's policies and procedures.

You'd Be Great For This Role If

• You love interacting with people.
• You are energetic and capable of multitasking in a fast-paced environment.
• You are available to work evenings, weekends, and holidays.
• You love AE and Aerie products.
• You have prior retail experience.
• You are at least 16 years old.

Benefits & Perks

• Work with real people and be part of the #AEOFamily.
• Opportunities for development, learning new skills, and career advancement.
• 40% off products at AE & Aerie year-round, plus seasonal discounts.
• Participate in contests and win prizes.

About Us

American Eagle Outfitters is a leading American jeans and apparel brand, known for casual style since 1977. We focus on authenticity, positivity, and community, inspiring self-expression and celebrating individuality. We also innovate with sustainable fabrics.

AEO is an Equal Opportunity Employer and complies with all applicable laws. We prohibit discrimination based on race, color, religion, sex, national origin, age, sexual orientation, disability, gender identity, and other protected characteristics.

Pay & Benefits

• Starting pay depends on experience and location.
• Eligible associates may receive paid sick leave and rewards.
• Paid Time Off, sick leave, and holiday pay vary by role, location, and tenure.