AE - Brand Ambassador (Sales Associate)

American Eagle Outfitters Inc.; Liberty Township (OH); On-site; USD 17,000 - 22,000; Part time

Job summary

American Eagle Outfitters Inc. is seeking a part-time Brand Ambassador to bring our brand to life in-store. You will deliver an amazing shopping experience for every guest, representing our values and bringing your REAL self to work daily.

You will engage guests with the AEO Selling Model, educate them on AE and Aerie products, and promote the loyalty program while flexing across Salesfloor, Cash & Wrap, Fitting Room and Stockroom as needed.

Qualifications

• Experience in retail is preferred.
• Available to work evenings, weekends and holidays.
• Able to engage with guests and educate on products.

Responsibilities

• Engage guests using the AEO Selling Model with a friendly, 'friends first' approach.
• Educate guests on AE & Aerie product details and suggest items.
• Promote the AEO loyalty program and brand channels to guests.
• Flex between the Salesfloor, Cash & Wrap, Fitting Room and Stockroom as needed.
• Resolve guest concerns proactively while following company policy.
• Be a team player and support the #teamwork mindset.
• Uphold integrity by adhering to AEO's policies and procedures.

Skills

People skills

Energetic & multitask

Customer service

Job description

YOUR ROLE

As a part-time Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experience, making their day better than before they came in. You are the face of our company and you're proud of it! You love the products and are passionate about building brand loyalty with every guest. Most of all, you represent our company values and bring your REAL self to work every day.

Job Description

YOUR ROLE

As a part-time Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experience, making their day better than before they came in. You are the face of our company and you're proud of it! You love the products and are passionate about building brand loyalty with every guest. Most of all, you represent our company values and bring your REAL self to work every day.

Your Responsibilities

• You're a people person! You use the AEO Selling Model to engage with every guest to help them find exactly what they're looking for, and you do so with a "friends first" mindset. (What's the AEO Selling Model? Don't worry - we'll teach you everything you need to know!
• You're passionate about AE & Aerie product! Guests come to you to educate them on product details and you are excited to make product suggestions to fit their needs.
• You share the brand love! You're eager to introduce the AEO loyalty program and additional brand channels to guests.
• You can hang! Your skillset rocks no matter what zone you're in and you can easily flex between the Salesfloor, Cash & Wrap, Fitting Room and Stockroom as needed.
• You're an innovative problem solver! Making your guests' day is your priority and you’re able to proactively resolve guest concerns while sticking to company policy.
• You're a team player - #teamwork! You're always willing to assist your team in #gettingthejobdone.
• You've got integrity! You do the right thing and you always adhere to AEO's policies & procedures.

You'd Be Great For This Role If

• You love interacting with people!
• You're full of energy and can handle multiple tasks in a fast-paced environment.
• You're available to work when guests shop (lookin' at your evenings, weekends & holidays!)
• You love AE and Aerie products.
• You've worked in retail before. #practicemakesperfect
• You're at least 16 years of age.

Our Brand Ambassadors Love Aeo Because

• They work with REAL people - there's nothing like your #AEOFamily.
• They're given opportunities for development, the