AE - Brand Ambassador (Sales Associate)

American Eagle Outfitters Inc.; Glendale (CA); On-site; USD 18,000 - 23,000; Part time

Job summary

American Eagle Outfitters Inc. is seeking a part-time Brand Ambassador to bring our brand to life in-store and create an amazing shopping experience for every guest.

You are the face of our company, excited about AE and Aerie products, and eager to build loyalty with every interaction. You’ll engage guests using storytelling, share product details, promote the loyalty program, and move between Salesfloor, Cash wrap and fitting rooms.

Qualifications

• You love interacting with people and delivering great service.
• Energetic and able to handle multiple tasks in a fast-paced environment.
• Available evenings, weekends, and holidays.
• Passionate about AE and Aerie products.
• Retail experience preferred.
• Must be at least 16 years old.

Responsibilities

• Engage with guests using the AEO Selling Model to help them find what they need.
• Educate guests on AE & Aerie product details and suggest fitting options.
• Promote the AEO loyalty program and brand channels.
• Flex across Salesfloor, Cash & Wrap, Fitting Room and Stockroom as needed.
• Resolve guest concerns while following company policy.
• Be a team player and support the team to get the job done.
• Maintain integrity and adhere to AEO policies and procedures.

Skills

People skills

Energy

Multi-tasking

Sales experience

Teamwork

Integrity

Job description

YOUR ROLE

As a part-time Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experience, making their day better than before they came in. You are the face of our company and you're proud of it! You love the products and are passionate about building brand loyalty with every guest. Most of all, you represent our company values and bring your REAL self to work every day.

Job Description

YOUR ROLE

As a part-time Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experience, making their day better than before they came in. You are the face of our company and you're proud of it! You love the products and are passionate about building brand loyalty with every guest. Most of all, you represent our company values and bring your REAL self to work every day.

Your Responsibilities

• You're a people person! You use the AEO Selling Model to engage with every guest to help them find exactly what they're looking for, and you do so with a "friends first" mindset. (What's the AEO Selling Model? Don't worry - we'll teach you everything you need to know!
• You're passionate about AE & Aerie product! Guests come to you to educate them on product details and you are excited to make product suggestions to fit their needs.
• You share the brand love! You're eager to introduce the AEO loyalty program and additional brand channels to guests.
• You can hang! Your skillset rocks no matter what zone you're in and you can easily flex between the Salesfloor, Cash & Wrap, Fitting Room and Stockroom as needed.
• You're an innovative problem solver! Making your guests' day is your priority and you're able to proactively resolve guest concerns while sticking to company policy.
• You're a team player - #teamwork! You're always willing to assist your team in #gettingthejobdone.
• You've got integrity! You do the right thing and you always adhere to AEO's policies & procedures.

You'd Be Great For This Role If

• You love interacting with people!
• You're full of energy and can handle multiple tasks in a fast-paced environment.
• You're available to work when guests shop (lookin' at your evenings, weekends & holidays!)
• You love AE and Aerie products.
• You've worked in retail before. #practicemakesperfect
• You're at least 16 years of age.

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