AE - Brand Ambassador (Sales Associate)

American Eagle Outfitters Inc.; Concord (NC); On-site; USD 60,000 - 80,000; Part time

Job summary

Join a leading American apparel brand as a part-time Brand Ambassador in Concord, NC. Your role is to enhance the shopping experience by engaging with guests, providing product knowledge, and building brand loyalty. Ideal candidates are energetic, customer-focused, and ready to work flexible hours, including evenings and weekends. Enjoy a supportive team environment and opportunities for growth while representing a brand that values authenticity and community.

Benefits

40% off AE & Aerie products

Opportunities for development and learning

Participation in store contests for prizes

Qualifications

• Must be at least 16 years old.
• Retail experience preferred.

Responsibilities

• Engage with guests using the AEO Selling Model.
• Resolve guest concerns while adhering to company policies.
• Assist team members in various store zones.

Skills

Customer Service

Teamwork

Problem Solving

Sales Skills

Education

Retail Experience

Job description

Join to apply for the AE - Brand Ambassador (Sales Associate) role at American Eagle Outfitters Inc.

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Join to apply for the AE - Brand Ambassador (Sales Associate) role at American Eagle Outfitters Inc.

YOUR ROLE

As a part-time Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experience, making their day better than before they came in. You are the face of our company and you're proud of it! You love the products and are passionate about building brand loyalty with every guest. Most of all, you represent our company values and bring your REAL self to work every day.

Job Description

YOUR ROLE

As a part-time Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experience, making their day better than before they came in. You are the face of our company and you're proud of it! You love the products and are passionate about building brand loyalty with every guest. Most of all, you represent our company values and bring your REAL self to work every day.

Your Responsibilities

• You're a people person! You use the AEO Selling Model to engage with every guest to help them find exactly what they're looking for, and you do so with a "friends first" mindset. (We'll teach you everything you need to know about the AEO Selling Model!)
• You're passionate about AE & Aerie products! Guests come to you to learn about product details and you’re excited to make product suggestions to fit their needs.
• You share the brand love! You're eager to introduce the AEO loyalty program and other brand channels to guests.
• You can hang! Your skills are versatile across zones like the Salesfloor, Cash & Wrap, Fitting Room, and Stockroom.
• You're an innovative problem solver! Making guests' day is your priority, and you proactively resolve concerns while adhering to company policies.
• You're a team player - #teamwork! You're always willing to assist your team in #gettingthejobdone.
• You've got integrity! You do the right thing and always follow AEO's policies & procedures.

You'd Be Great For This Role If

• You love interacting with people!
• You're full of energy and can handle multiple tasks in a fast-paced environment.
• You're available to work when guests shop (evenings, weekends & holidays!)
• You love AE and Aerie products.
• You have retail experience. #practicemakesperfect
• You're at least 16 years old.

Our Brand Ambassadors Love AEO Because

• They work with REAL people - there's nothing like your #AEOFamily.
• They have opportunities for development, learning new skills, and potential career growth.
• They get 40% off on AE & Aerie products year-round (plus seasonal discounts!).
• They can participate in store contests for chances to win FREE merchandise and prizes.

About Us

American Eagle is a leading American jeans and apparel brand, known for casual style embraced by youth since 1977. We value authenticity, positivity, and community. Our collections inspire self-expression and empower customers to celebrate their uniqueness. We are also committed to sustainable fabrics and innovation.

AEO is an Equal Opportunity Employer, committed to laws against discrimination in all aspects of employment, including race, religion, gender, age, sexual orientation, disability, and more. We provide reasonable accommodations for religion and disability.

For Brand Ambassador and Stock positions, hiring depends on need, but applications are accepted continuously. Other store jobs are open until the application deadline or until filled.

Pay/Benefits Information

• Starting pay varies based on experience and location.
• Eligible associates may receive paid sick leave and other rewards at AEO's discretion.
• Paid Time Off, sick leave, and holiday pay depend on job level, location, employment status, and years of service. For details, click HERE.

JOB INFO

Job Identification 12715

Job Category: Stores

Posting Date: 2025-05-15

Job Schedule: Part-time

Locations: Concord, NC, United States

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Sales and Business Development

Industries

• Retail, Retail Apparel and Fashion, IT Services and IT Consulting