AE - Brand Ambassador (Sales Associate)

AEO Inc.; Cary (NC); On-site; USD 30,000 - 40,000; Part time

Job summary

An established industry player is seeking a dynamic Brand Ambassador to enhance customer experiences and promote brand loyalty. In this part-time role, you will engage with guests, provide product insights, and embody the company's values. This position offers opportunities for personal growth and a supportive team environment, making it perfect for those who thrive in fast-paced settings and love interacting with people. Enjoy perks like a generous employee discount and the chance to be part of a vibrant team that values authenticity and community.

Benefits

40% employee discount

Opportunities for development

Contests for merchandise

Qualifications

• Passion for customer service and retail sales.
• Ability to engage with guests and build brand loyalty.

Responsibilities

• Engage with guests using the AEO Selling Model.
• Assist in various store roles including Salesfloor and Cash & Wrap.

Skills

Customer Service

Sales Skills

Problem Solving

Teamwork

Retail Experience

Education

High School Diploma

Job description

Join to apply for the AE - Brand Ambassador (Sales Associate) role at American Eagle Outfitters Inc.

YOUR ROLE

As a part-time Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experience, making their day better than before they came in. You are the face of our company and you're proud of it! You love the products and are passionate about building brand loyalty with every guest. Most of all, you represent our company values and bring your REAL self to work every day.

Your Responsibilities

• You're a people person! You use the AEO Selling Model to engage with every guest to help them find exactly what they're looking for, and you do so with a "friends first" mindset. (We'll teach you everything you need to know about the AEO Selling Model!)
• You're passionate about AE & Aerie products! Guests come to you to learn about product details and you're excited to make suggestions to fit their needs.
• You share the brand love! You're eager to introduce the AEO loyalty program and other brand channels to guests.
• You can hang! Your skillset is versatile, and you can easily switch between the Salesfloor, Cash & Wrap, Fitting Room, and Stockroom as needed.
• You're an innovative problem solver! Making your guests' day is your priority, and you proactively resolve guest concerns while adhering to company policies.
• You're a team player - #teamwork! You're always willing to assist your team in #gettingthejobdone.
• You've got integrity! You do the right thing and always follow AEO's policies & procedures.

You'd Be Great For This Role If

• You love interacting with people!
• You're full of energy and can handle multiple tasks in a fast-paced environment.
• You're available to work when guests shop (evenings, weekends & holidays!)
• You love AE and Aerie products.
• You have retail experience. #practicemakesperfect
• You are at least 16 years old.

Our Brand Ambassadors Love AEO Because

• They work with REAL people - there's nothing like your #AEOFamily.
• They have opportunities for development, learning new skills, and potential career growth.
• They get 40% off products at AE & Aerie year-round (plus seasonal discounts!).
• They participate in contests to win FREE merchandise and exclusive prizes.

About Us

American Eagle is a leading American jeans and apparel brand, known for casual style embraced by youth since 1977. We focus on authenticity, positivity, and community, designing collections that inspire self-expression and empower customers to celebrate their uniqueness. We are committed to sustainable fabrics and innovation.

AEO is an Equal Opportunity Employer, committed to complying with all EEO laws. We prohibit discrimination based on race, color, religion, sex, national origin, age, sexual orientation, disability, gender identity, marital status, veteran status, genetic information, or other protected characteristics. We also provide reasonable accommodations for religion and disability.

Hiring for Brand Ambassador and Stock positions is based on need; applications are accepted continuously. For other roles, applications are accepted until the specified deadline or as extended.

Pay/Benefits

• Starting pay depends on experience and location.
• Eligible associates may receive paid sick leave and other rewards at AEO's discretion.
• Paid Time Off, sick leave, and holiday pay vary by job level, location, employment type, and years of service. More info available here.