Advocate

Steadfast Employment; Houma (LA); On-site; USD 48,000 - 51,000; Full time

Job summary

Steadfast Employment seeks a compassionate Advocate to serve as the initial and ongoing point of contact for survivors seeking support services in Houma, Louisiana. You will help navigate resources, develop safety plans, and connect clients with community programs to support their healing.

The role emphasizes survivor-centered, trauma-informed care, with responsibilities including case coordination, documentation, and collaboration with partners, hospitals, and courts.

Qualifications

• Bachelor's degree required.
• Strong interpersonal, written, and verbal communication skills.
• Excellent organizational skills and attention to detail.
• Proficiency with computers and database systems.
• Ability to communicate effectively with diverse backgrounds and experiences.
• Ability to remain professional and compassionate in crisis situations.
• Experience in advocacy or social services preferred but not required.

Responsibilities

• Complete client enrollments, consent forms, assessments, and safety plans.
• Explain available services and connect survivors with resources and programs.
• Provide ongoing advocacy, emotional support, and coordinating services with partners.
• Deliver court-based and hospital-based advocacy for survivors.
• Maintain accurate documentation of services, referrals, and client interactions.
• Participate in team meetings, case reviews, and program activities.
• Assist survivors in identifying goals and accessing resources.
• Participate in rotating on-call schedule.
• Complete 40 hours of domestic violence training and 40 hours of sexual assault training during the first year.

Skills

Interpersonal communication

Written communication

Verbal communication

Organizational skills

Attention to detail

Crisis management

Cultural competency

Education

Bachelor's degree

Job description

Salary: $48,000 - $51,000 annually Location: Houma, LA

Position Summary

We are seeking a compassionate and dedicated Advocate to serve as an initial and ongoing point of contact for survivors seeking support services. This position plays a critical role in helping survivors navigate available resources, develop safety plans, access community support, and make informed decisions throughout their healing journey. The ideal candidate is empathetic, organized, and committed to empowering individuals impacted by interpersonal and domestic violence.

Primary Responsibilities

• Complete client enrollments, consent forms, assessments, and safety plans.
• Explain available services and connect survivors with appropriate resources and support programs.
• Provide ongoing advocacy, emotional support, and assistance coordinating services with community partners and referral agencies.
• Deliver court-based and hospital-based advocacy, including medical and legal advocacy for survivors of interpersonal and domestic violence.
• Maintain accurate and timely documentation of services, referrals, and client interactions within the agency database.
• Participate in team meetings, case reviews, and program activities.
• Assist survivors in identifying goals, overcoming barriers, and accessing community resources.
• Participate in a rotating on-call schedule as needed.
• Complete 40 hours of domestic violence training and 40 hours of sexual assault training during the first year of employment.

Qualifications

• Bachelor's degree required.
• Strong interpersonal, written, and verbal communication skills.
• Excellent organizational skills and attention to detail.
• Proficiency with computers and database systems.
• Ability to communicate effectively with individuals from diverse backgrounds and experiences.
• Ability to remain professional, compassionate, and effective in crisis or urgent situations.
• Experience in advocacy, social services, victim services, case management, or related fields is preferred but not required.

What We're Looking For

• A survivor-centered and trauma-informed approach to service delivery.
• Strong problem-solving and critical-thinking skills.
• Ability to maintain confidentiality and professional boundaries.
• Passion for supporting survivors and promoting safety, empowerment, and healing.