Advisory Solution Consultant

ServiceNow; San Diego (CA); Remote; USD 131,000 - 218,000; Full time

Job summary

A leading technology firm is seeking an Advisory Solution Consultant in San Diego, CA. You will support revenue growth by providing technical sales expertise in CRM, CPQ, and digital commerce. This role requires strong communication skills, deep technical knowledge in CRM platforms, and the ability to build relationships with clients. Compensation ranges from $131,925 to $217,725 plus benefits. A flexible work environment is offered.

Benefits

401(k) Plan with company match

Flexible spending accounts

Health plans

Flexible time away plan

Family leave programs

Qualifications

• 7+ years of experience in pre-sales solution consulting or similar role.
• Deep expertise in CRM and CPQ technologies.
• Experience within U.S. industry verticals such as manufacturing or technology.

Responsibilities

• Support sales efforts as a technical and domain expert across CRM and CPQ.
• Lead technical discovery sessions to uncover customer challenges.
• Design and deliver tailored product demonstrations.

Skills

AI integration

Pre-sales solution consulting

Technical discovery sessions

Communication skills

Collaboration skills

Tools

Salesforce

ServiceNow

SAP

Oracle

Adobe

Shopify

Job description

Job Description

As a member of our Solution Consulting team, you will play a pivotal role in accelerating our U.S. revenue growth by supporting CRM, CPQ, and digital commerce solution sales across a range of industries. You will act as a hands-on technical consultant and strategic advisor, collaborating closely with Sales, Product Management, and cross-functional stakeholders to craft customer-centric solutions. This role combines deep technical acumen with strong business insight to drive high-impact engagements throughout the pre-sales cycle.

What you get to do in this role:

The Advisory Solution Consultant is a senior-level technical expert responsible for developing and positioning tailored solutions during the sales process. You’ll guide customers through discovery, design, and demonstration, aligning solutions with their business objectives while helping drive sales performance.

• Support sales efforts as a technical and domain expert across CRM, CPQ, and automation platforms
• Lead engaging technical discovery sessions and workshops to uncover customer challenges and use cases
• Design and deliver tailored product demonstrations that effectively highlight business value
• Build trusted relationships with both technical and executive stakeholders, including C-level decision-makers
• Provide actionable insights and feedback to Product and Engineering teams to improve offerings
• Share best practices, reusable assets, and industry knowledge with the broader Solution Consulting team
• Stay up to date on market trends, competitors, and emerging technologies
• Represent the company at key marketing and customer events, including workshops, briefings, and conferences

Qualifications:
Qualifications

To be successful in this role, you have:

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.

• 7+ years of experience in pre-sales solution consulting, sales engineering, or a similar role

• Deep expertise in CRM and CPQ technologies, ideally across platforms like Salesforce, ServiceNow, SAP, Oracle, Adobe, or Shopify

• Strong technical understanding of APIs, middleware, cloud-native architecture, and web technologies (JavaScript, JSON)

• Proven experience conducting technical discovery sessions and designing customer-focused solutions

• Excellent communication and presentation skills across technical and business audiences

• Strong collaboration skills, with experience working cross-functionally with Sales, Product, Engineering, and Marketing teams

• Ability to think strategically and operate independently in a fast-paced, remote-first environment

• Confidence and experience in engaging executive-level stakeholders and influencing strategic decisions

• ServiceNow or other relevant cloud platform certifications are a plus

• Experience within U.S. industry verticals such as manufacturing, telecommunications, or technology

For positions in this location, we offer a base pay of $131,925 - $217,725, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs.

Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [e-mail] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

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