Advisory Services Analyst - Remote

Optum; Eden Prairie (MN); Hybrid; USD 60,000 - 107,000; Full time

Job summary

Optum Advisory - Enterprise Delivery Services is seeking an Advisory Services Analyst to support business analysis, project management, and AI-enabled delivery for healthcare clients. This remote-friendly role offers flexibility to work from anywhere in the U.S., with in-office requirement for the Minneapolis area four days per week, and travel up to 25% as needed.

Limited travel may be required for client projects.

Qualifications

• 2+ years of experience in business analysis, consulting, technology delivery, healthcare, or a related business environment.
• 2+ years of building/creating project deliverables with the ability to manage complex work-streams in a client facing role.
• Experience working with cross-functional teams, including business stakeholders, technology teams, quality assurance, or project delivery teams.
• Experience using AI-enabled tools (e.g., generative AI, automation tools, or advanced analytics platforms) to enhance productivity and deliverables.

Responsibilities

• Collaborate with business and technology teams to identify issues, establish objectives, develop recommendations, and implement solutions for our clients.
• Support requirements gathering by participating in stakeholder discussions, documenting business needs, and helping translate them into clear functional requirements.
• Assist with process mapping, current-state analysis, and documentation of workflows to identify gaps, dependencies, and improvement opportunities.
• Prepare clear, organized deliverables such as meeting notes, requirements summaries, status updates, and issue logs to support project teams and client stakeholders.
• Leverage AI-enabled tools to support and accelerate consulting delivery activities while improving efficiency and outcomes.
• Drive outcomes without direct authority, engaging team members in a cross-functional environment.
• Conduct research studies that may include collecting, analyzing, trending, and presenting data and recommendations to management.
• Work closely with Developers, Quality Assurance Analysts, Architects, Business Partners, and other Technology teams to ensure requirements and design are completely understood.
• Assist in quality assurance and user acceptance testing by writing test scripts, executing test cases, and documenting defects.
• Effectively build and maintain relationships with internal and external clients.
• Provide clear communications (oral and written) and share knowledge at all levels of the organization

Skills

Project and Program Management

Business Analysis

Product Management

Process Transformation

Change Management

Quality Assurance

Data Analysis and Reporting

AI-driven innovation

Training and Development

Job description

Improve the lives of others while Caring. Connecting. Growing together.

Job Description - Advisory Services Analyst - Remote (2380500)

Advisory Services Analyst - Remote - 2380500

OptumInsightis improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, andultimately consumers. Our deepexpertisein the industry and innovative technology empower us to help organizations reduce costs while improving risk management,qualityand revenue growth. Ready to help us deliver results that improve lives?Join us to startCaring. Connecting. Growing together.

The Advisory Services Analyst is part of the Optum Advisory - Enterprise Delivery Services (EDS) consulting practice. Enterprise Delivery Services (EDS) is a rapidly growing business that serves clients across the health care ecosystem. We provide on-demand access to consulting talent with unparalleled experience and combine it with premium customer care and flexible contracting, allowing clients to focus on their core capabilities and create an agile workforce that scales with the demands of their business. EDS consultants combine deep healthcare expertise with AI‑enabled delivery approaches, leveraging data-driven tools to accelerate insights, improve decision-making, and drive measurable outcomes across complex enterprise initiatives. Engagements are delivered through a range of structured consulting delivery models that are tailored to client needs, scope, and organizational maturity.

Our consultants are engaged to support both internal teams within UnitedHealth Group and external commercial clients in one or more of the following areas:

• Project and Program Management
• Business Analysis
• Product Management
• Process Transformation
• Change Management
• Quality Assurance
• Data Analysis and Reporting
• AI‑driven innovation and solution enablement
• Training, Learning and Development

You’llenjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Limited travel may be required for this role (less than 25% on average over a year’s time but may involve Monday through Thursday travel for multiple concurrent weeks to satisfy specific client project requirements). Consultants who are not local to an Optum office facility work from a home office when not at the client site.

Primary Responsibilities:

• Collaborate with business and technology teams to identify issues, establish objectives, develop recommendations, and implement solutions for our clients
• Support requirements gathering by participating in stakeholder discussions, documenting business needs, and helping translate them into clear functional requirements
• Assist with process mapping, current-state analysis, and documentation of workflows to identify gaps, dependencies, and improvement opportunities
• Prepare clear, organized deliverables such as meeting notes, requirements summaries, status updates, and issue logs to support project teams and client stakeholders
• Leverage AI‑enabled tools to support and accelerate consulting delivery activities while improving efficiency and outcomes
• Drive outcomes without direct authority, engaging team members in a cross-functional environment
• Conduct research studies that may include collecting, analyzing, trending, and presenting data and recommendations to management
• Work closely with Developers, Quality Assurance Analysts, Architects, Business Partners, and other Technology teams to ensure requirements and design are completely understood
• Assist in quality assurance and user acceptance testing by writing test scripts, executing test cases, and documenting defects
• Effectively build and maintain relationships with internal and external clients
• Provide clear communications (oral and written) and share knowledge at all levels of the organization

You’llbe rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well asprovidedevelopment for other roles you may be interested in.

Required Qualifications:

• 2+ years of experience in business analysis, consulting, technology delivery, healthcare, or a related business environment
• 2+ years of building/creating project deliverables with the ability to manage complex work-streams in a client facing role
• Experience working with cross-functional teams, including business stakeholders, technology teams, quality assurance, or project delivery teams
• Experience using AI-enabled tools (e.g., generative AI, automation tools, or advanced analytics platforms) to enhance productivity and deliverables
• Based in greater Minneapolis, MN OR ability to relocate at own expense to Minnesota OR ability to travel up to 25%

Preferred Qualifications:

• Experience with a nationally recognized consulting firm or a healthcare payer or provider system
• Experience in all phases of the Software Development Life Cycle (SDLC)
• Experience in digital health or consumer digital products or services
• Ability to work in a highly technical, fast-paced environment
• Proven solid interpersonal skills

All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $60,200 to $107,400 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age,locationand income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalizedgroupsand those with lower incomes. We are committed to mitigating our impact on the environment and enabling and deliveringequitablecare that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

UnitedHealth Group is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need special assistance or accommodation for any part of the application process, please call 1-866-566-8715 to be connected to Recruitment Services. Recruitment Services hours of operation are 7 a.m. to 7 p.m. CT, Monday through Friday.

UnitedHealth Group is a registered service mark of UnitedHealth Group, Inc. The UnitedHealth Group name with the dimensional logo, as well as the dimensional logo alone, are both service marks for the UnitedHealth Group, Inc.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.