Advisor, Supply Chain Solutions & Business Design
Mercedes-Benz USA, LLC
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Job summary
Mercedes-Benz USA, LLC, in Atlanta, is seeking an Advisor for Supply Chain Solutions & Business Design to lead the business design and transformation of Parts Logistics and Logistics Center Operations.
You will guide requirements, solution design and process improvements across global and North American teams, leveraging SAP Paragon, ECC and S/4HANA knowledge to deliver scalable outcomes.
Qualifications
- Minimum 3–7 years of progressive experience in Supply Chain, Parts Logistics, Logistics Operations, Business Process Design, Enterprise Systems, or related fields.
Responsibilities
- Lead business process design, systems transformation, and continuous improvement initiatives supporting Parts Logistics and Logistics Center Operations.
- Serve as the business design lead for enterprise transformation initiatives, including SAP S/4HANA programs.
- Leverage Paragon, SAP ECC and Parts Logistics knowledge to support current- and future-state design.
- Partner with stakeholders, IT and global process owners to define requirements and develop scalable supply chain solutions.
- Facilitate design workshops, fit-gap analyses and cross-functional discussions to align needs with enterprise capabilities.
- Drive readiness, testing, deployment, stabilization, training and change management activities.
Skills
Education
Tools
Job description
Job Description - Advisor, Supply Chain Solutions & Business Design (MER00049W1)
Advisor, Supply Chain Solutions & Business Design Group : Mercedes-Benz Group AG
Description
Mercedes-Benz USA is responsible for the sales, marketing and service of all Mercedes-Benz and Maybach products in the United States. In our people, you will find tremendous commitment to our corporate values. Our products and employees reflect this dedication. We are looking for diverse top-notch individuals to join the Mercedes-Benz Team and uphold these hallmarks.
The role is responsible for leading business design, systems transformation, and process improvement initiatives supporting Parts Logistics and Logistics Center Operations within SAP Paragon. Serve as the primary liaison between business stakeholders, IT, and global project teams, translating operational requirements into scalable system and process solutions.
Provide business design leadership for the global SAP S/4HANA transformation, leveraging strong knowledge of existing Paragon functionality, integrations, data flows, and Parts Logistics processes. Evaluate current-state operations across Parts Logistics and Logistics Centers, identify process gaps and dependencies, and help define future-state solutions that align with global standards while supporting North American operational requirements.
Act as a key business lead throughout the transformation lifecycle, including requirements definition, solution design, process alignment, testing, deployment, stabilization, training, and organizational change management. Lead cross-functional discussions, facilitate design decisions, communicate project impacts, and ensure business requirements are accurately represented throughout the program.
Serve as a trusted advisor to Parts Logistics leadership, Logistics Center operations, and global transformation teams by providing expertise on business processes, system capabilities, operational impacts, and strategic improvement opportunities.
- Lead business process design, systems transformation, and continuous improvement initiatives supporting Parts Logistics and Logistics Center Operations.
- Serve as the business design lead for enterprise transformation initiatives, including SAP S/4HANA programs, ensuring alignment between operational requirements, business objectives, and future-state technology solutions.
- Leverage expertise in Paragon, SAP ECC, and Parts Logistics processes to support current-state assessments, future-state design, and business transformation efforts.
- Partner with business stakeholders, Logistics Centers, IT teams, and global process owners to define business requirements, evaluate solution alternatives, and develop scalable supply chain solutions.
- Facilitate process design workshops, fit-gap analyses, and cross-functional discussions to align business needs with enterprise capabilities.
- Assess business impacts, operational risks, system dependencies, and process gaps while providing recommendations that support strategic decision-making and successful project execution.
- Drive business readiness, testing, deployment, stabilization, training, and organizational change management activities associated with business and technology initiatives.
- Identify opportunities to improve operational performance through process standardization, automation, technology enablement, and continuous improvement initiatives.
- Evaluate existing business processes and recommend innovative solutions that improve efficiency, service levels, scalability, and operational effectiveness.
- Serve as the primary liaison between Parts Logistics, Logistics Centers, IT, external vendors, and business partners to ensure successful delivery of strategic initiatives.
- Support enterprise governance, business continuity planning, and operational readiness efforts related to critical supply chain systems and processes.
- Develop and maintain business process documentation, functional requirements, operating procedures, and training materials.
- Act as a trusted advisor to leadership by providing strategic insights, business impact assessments, and recommendations related to supply chain systems and transformation initiatives.
- Coordinate cross-functional stakeholders, subject matter experts, and project teams to ensure alignment, accountability, and successful execution of business objectives.
- Present project status, key decisions, risks, recommendations, and transformation updates to management and senior leadership teams.
- Foster collaboration across business and technology organizations while promoting a culture of innovation, continuous improvement, and operational excellence.
Bachelor's Degree (accredited school) or equivalent work experience with emphasis on:
Business Management
Computer/Information Science
Information Technology
Project Management
Professional Experience
- Minimum 3-7 years of progressive experience in Supply Chain, Parts Logistics, Logistics Operations, Business Process Design, Enterprise Systems, or related fields.
- Minimum 5 years of SAP functional experience supporting logistics, inventory management, warehouse operations, transportation, order fulfillment, or supply chain processes.
- Proven experience translating business requirements into scalable process and technology solutions.
- Demonstrated success leading or supporting cross-functional projects, business process improvements, or enterprise transformation initiatives.
- Experience partnering with business stakeholders, IT organizations, and external vendors to deliver strategic business outcomes.
- Experience supporting ERP modernization, SAP S/4HANA transformation, or large-scale enterprise implementation programs preferred.
- Automotive, aftersales, dealer operations, parts distribution, or logistics experience strongly preferred.
- Advanced knowledge of Parts Logistics, Logistics Center Operations, Inventory Management, Supply Chain Processes, Order Fulfillment, and Warehouse Operations.
- Strong functional expertise in SAP ECC and the application of ERP solutions within logistics and supply chain environments.
- Understanding of SAP S/4HANA concepts, capabilities, and business process transformation methodologies preferred.
- Working knowledge of SAP Paragon and related Parts Logistics systems strongly preferred.
- Ability to evaluate current-state business processes and develop future-state operating models that support strategic business objectives.
- Experience facilitating process design workshops, requirements gathering, solution evaluations, and stakeholder alignment activities.
- Ability to bridge legacy systems, existing business processes, and future technology platforms to support enterprise transformation initiatives.
- Demonstrated ability to identify process improvement opportunities, operational risks, and organizational impacts associated with system and process changes.
- Experience in Traditional Project Management and Agile Methodologies
- High degree of analytical thinking, problem solving, and strategic decision-making capability.
- Ability to assess business impacts, dependencies, and risks while developing practical and scalable solutions.
- Strong focus on operational excellence, customer service, and continuous improvement.
- Demonstrates adaptability, learning agility, and an openness to evolving technologies, business processes, and organizational change.
- Ability to challenge conventional thinking and influence future-state business design while respecting operational realities.
- Passion for continuous improvement and supporting the organization's transition from SAP ECC and legacy platforms toward SAP S/4HANA and future digital supply chain capabilities.
Mercedes-Benz USA is committed to fostering an inclusive environment that appreciates and leverages the diversity of our team. We provide equal employment opportunity (EEO) to all qualified applicants and employees without regard to race, color, ethnicity, gender, age, national origin, religion, marital status, veteran status, physical or other disability, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local law.
Mercedes-Benz USA, LLC
United States of America-Georgia-Atlanta
One Mercedes-Benz Drive One Mercedes-Benz Drive Atlanta 30328
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