Advisor Solutions Operations Analyst

Jobtailor; Missouri; On-site; USD 55,000 - 75,000; Full time

Job summary

Jobtailor is seeking a Reconciliation Specialist to support daily reconciliation activities for Advisor Solutions accounts on the Trust platform and with third-party custodians. You will identify and resolve breaks, coordinating with outsourced vendors, custodians, and internal teams to keep accounts accurate and well documented.

The role requires owning reconciliation issues, timely follow-up, escalation of aging breaks, and thorough metric tracking.

Qualifications

• 3+ years in financial services, exposure to trust ops/private banking/customer service.
• Bachelor’s degree or equivalent experience.
• Experience with Microsoft Office tools (Excel, Word, PowerPoint, Outlook).
• Experience researching and resolving reconciliation discrepancies.
• Ability to interpret transaction data, custodian statements, and system reports.
• Ability to assess issues and determine resolutions with minimal supervision.
• Working knowledge of policies, procedures, and operational processes.
• Strong multitasking and performance under pressure.
• Ability to work independently with limited direction.
• Excellent verbal and written communication skills.

Responsibilities

• Support daily reconciliation activities for Advisor Solutions accounts on the Trust platform and at third‑party custodians.
• Identify, research, and resolve reconciliation breaks by partnering with an outsourced vendor, external custodians, and internal teams.
• Ensure accounts are accurate, balanced, and properly documented.
• Act as the primary owner of reconciliation issues escalated from the outsourced vendor, ensuring timely follow-up, documentation, and closure.
• Escalate unresolved or aging breaks in accordance with established procedures.
• Track and report reconciliation metrics such as break volumes, aging, root causes, and resolution timelines to management.
• Verify documentation completeness and accuracy, ensuring required approvals are obtained.
• Contribute to workflow enhancements and process redesign initiatives.

Skills

Financial services experience

Attention to detail

Verbal and written communication

Independent work

Under pressure multitasking

Education

Bachelor’s degree

Tools

Microsoft Office (Excel, Word, PowerPoint, Outlook)

Job description

Responsibilities

• Support daily reconciliation activities for Advisor Solutions accounts held on the Trust accounting platform and at third‑party custodians
• Identify, research, and resolve reconciliation breaks by partnering with an outsourced vendor, external custodians, and internal teams
• Ensure accounts are accurate, balanced, and properly documented
• Act as the primary owner of reconciliation issues escalated from the outsourced vendor, ensuring timely follow-up, documentation, and closure
• Escalate unresolved or aging breaks in accordance with established procedures
• Track and report reconciliation metrics such as break volumes, aging, root causes, and resolution timelines to management
• Verify documentation completeness and accuracy, ensuring required approvals are obtained
• Contribute to workflow enhancements and process redesign initiatives

Qualifications

• Three or more years of financial services experience, preferably with exposure to trust operations, private banking, or customer service
• Bachelor’s degree (or equivalent experience)
• Experience using Microsoft Office tools, including Excel, Word, PowerPoint, and Outlook
• Experience researching and resolving accounting or reconciliation discrepancies
• Ability to interpret transaction data, custodian statements, and system reports
• Ability to assess issues and determine appropriate resolution with minimal supervision
• Working knowledge of company policies, procedures, and operational processes
• Strong ability to multi‑task and perform under pressure
• Ability to work independently with limited direction
• Excellent verbal and written communication skills