Advisor Medical Expert

Gainwell Technologies LLC; Madison (WI); Remote; USD 91,000 - 130,000; Full time

Benefits offered by this job

Remote work

401(k) match

Health benefits

Educational assistance

Development academies

Flexible vacation

Job summary

Gainwell Technologies is seeking a Prior Authorization Registered Nurse Consultant - Personal Care Services to review prior authorization requests and determine medical necessity for Medicaid programs. This remote role supports providers and stakeholders, ensuring authorization decisions align with state policy guidelines, clinical standards, and program requirements.

Your work will help ensure medically necessary services for Medicaid members, contributing to regulatory compliance and

Qualifications

• Bachelor's degree in Nursing required.
• Current RN license in Wisconsin or able to obtain Wisconsin licensure before start date.
• Minimum of 5 years nursing experience.
• Prior Authorization and/or Utilization Review experience.
• Knowledge of Wisconsin Medicaid or other state Medicaid programs preferred.
• Strong understanding of medical necessity review and clinical decision-making.
• Excellent interpersonal, verbal, and written communication skills.
• Ability to interpret policies, procedures, and clinical documentation.
• Strong organizational skills with the ability to manage priorities and meet deadlines independently.
• Experience collaborating with cross-functional teams and stakeholders to achieve shared goals.

Responsibilities

• Review and adjudicate prior authorization requests based on medical necessity, eligibility, and state policy guidelines.
• Evaluate clinical documentation and obtain additional information or clarification from providers when needed.
• Enter authorization determinations into the Medicaid Management Information System (MMIS).
• Serve as a clinical subject matter expert and resource for providers, internal teams, and external stakeholders.
• Provide education and guidance to the provider community regarding prior authorization requirements and submissions.
• Collaborate with leadership, operational teams, clinical peers, and state stakeholders to support program objectives.
• Identify opportunities for process improvements and recommend enhancements to supported medical programs.
• Assist with the review of provider and member communications related to new or revised policies and procedures.

Skills

RN

Nursing

Clinical documentation

Medical necessity review

Communication skills

Cross-functional collaboration

Education

Bachelor's degree in Nursing

Tools

MMIS systems

Job description

It takes great medical minds to create powerful solutions that solve some of healthcare’s most complex challenges. Join us and put your expertise to work in ways you never imagined possible. We know you’ve honed your career in a fast-moving medical environment. While Gainwell operates with a sense of urgency, you’ll have the opportunity to work more flexible hours. And working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work-life balance, continuous learning, and career development.

Summary

As a Prior Authorization Registered Nurse Consultant - Personal Care Services, you will apply your clinical expertise to review prior authorization requests and determine medical necessity for Personal Care Services and Private Duty Nursing within Medicaid programs. In this remote role, you will support providers and stakeholders by ensuring authorization decisions align with state policy guidelines, clinical standards, and program requirements while contributing to high-quality care delivery.

Your role in our mission

In this role, you will help ensure Medicaid members receive appropriate, medically necessary services through accurate and timely prior authorization reviews. Your expertise will support quality outcomes, regulatory compliance, and effective healthcare program administration by:

• Reviewing and adjudicating prior authorization requests based on medical necessity, eligibility, and state policy guidelines.
• Evaluating clinical documentation and obtaining additional information or clarification from providers when needed.
• Entering authorization determinations into the Medicaid Management Information System (MMIS).
• Serving as a clinical subject matter expert and resource for providers, internal teams, and external stakeholders.
• Providing education and guidance to the provider community regarding prior authorization requirements and submissions.
• Collaborating with leadership, operational teams, clinical peers, and state stakeholders to support program objectives.
• Identifying opportunities for process improvements and recommending enhancements to supported medical programs.
• Assisting with the review of provider and member communications related to new or revised policies and procedures.

What we're looking for

• Bachelor's degree in Nursing or an equivalent combination of education and experience.
• Current RN license in Wisconsin, or an active RN license in another state with the ability to obtain Wisconsin licensure prior to the start date.
• Minimum of 5 years of nursing experience.
• Prior Authorization and/or Utilization Review experience.
• Knowledge of Wisconsin Medicaid or other state Medicaid programs preferred.
• Strong understanding of medical necessity review and clinical decision-making.
• Excellent interpersonal, verbal, and written communication skills.
• Ability to interpret policies, procedures, and clinical documentation.
• Strong organizational skills with the ability to manage priorities and meet deadlines independently.
• Experience collaborating with cross-functional teams and stakeholders to achieve shared goals.
• Proficiency with computer systems and technology used to support authorization and review processes.

What you should expect in this role

Fully remote work environment. Fast-paced environment requiring strong critical thinking, organization, and attention to detail. Weekend hours may be flexible; however, candidates must be available to work weekends as needed to support operational requirements. Applications will be accepted through November 2, 2026.

The pay range for this position is $90,900.00 - $129,900.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Gainwell Technologies defines “wages” and “wage rates” to include “all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.