Advisor - Geneva Commons

Warby Parker; Los Gatos (CA); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Paid sick leave

Vacation days

Retirement savings plan (401(k))

Employee Stock Purchase Plan

Free eyewear

Employee Assistance Program (EAP)

Job summary

Warby Parker is seeking a Sales Advisor in Los Gatos, California. This role involves providing exceptional customer service and demonstrating product knowledge while interacting with customers and supporting retail operations.

The ideal candidate will have customer-facing experience and be organized, detail-oriented, and a positive team player. Comprehensive benefits are offered, including health insurance, paid leave, and an employee stock purchase plan.

Qualifications

• Excited to work and learn at a fast-paced, high-growth company.
• Proactive, adaptable problem-solver for unexpected situations.
• Interest in fashion and technology.

Responsibilities

• Communicate Warby Parker's brand values on the sales floor.
• Delight customers with excellent service.
• Demonstrate product knowledge and style advice.

Skills

Customer-facing experience

Problem-solving

Communication skills

Detail-oriented

Team player

Job description

Warby Parker is searching for a well‑rounded Sales Advisor to help us deliver the best possible service to each and every one of our customers. (At other brands, you might see similar roles called Sales Associate.) In supporting our retail locations across the country (and Canada!), Advisors have a direct, immediate impact on the success of Warby Parker through customer interactions, process ideation and improvement, and various special projects. We’ve grown to who we are today thanks in no small part to them! In this role, you’ll get to show folks firsthand what Warby Parker is all about while making glasses shopping a goosebump‑inducing experience. Sound cool? Read on!

What You'll Do

• Communicate Warby Parker's values and brand philosophy on the sales floor
• Delight customers through nothing‑but‑wonderful service
• Demonstrate unparalleled product knowledge and offer exceptional style advice
• Dream up ways to reinvent retail and the glasses‑shopping experience
• Anticipate the needs of your team and customers alike, and be at the ready to lend a hand
• Help foster an inclusive culture by treating customers and colleagues with respect

Who You Are

• Excited to work and learn at a fast‑paced, high‑growth company
• Backed by customer‑facing experience in a service‑mindful environment
• A proactive, adaptable problem‑solver who reacts quickly in unexpected situations
• A positive team player who leads by example
• Able to effectively communicate with a variety of people
• Organized, attentive, and detail‑oriented
• An energetic self‑starter with an entrepreneurial spirit
• Interested in fashion and technology
• Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE)

In compliance with local and state requirements, Warby Parker is committed to pay transparency. We offer a comprehensive compensation package that includes not only a competitive base salary/hourly rate but also variable compensation for eligible employees.

For applicable postings, the range listed is a good faith estimate of the compensation for this position at the time of posting. Final compensation is thoughtfully determined by a variety of factors, including the candidate's qualifications, experience, internal equity, and relevant market data.

For applicable postings, non‑exempt employees are eligible for overtime pay if you are required to work more than 40 hours in a workweek.

Some benefits of working at Warby Parker for full‑time employees:

• Health, vision, and dental insurance
• Life and AD&D Insurance
• Paid sick leave
• Paid Holidays
• Vacation days per year
• Retirement savings plan (401(k))
• Parental leave (non‑birthing parents included)
• Short‑term disability
• Employee Stock Purchase Plan
• Employee Assistance Program (EAP)
• Bereavement Support
• Optical Education Reimbursement
• Free eyewear
• And more (just ask!)

Some benefits of working at Warby Parker for part‑time employees:

• Employee Assistance Program (EAP)
• Employee Stock Purchase Plan
• Free eyewear
• Paid sick leave
• And more (just ask!)

Warby Parker will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act.

If you are a California resident, please review the additional privacy disclosures available in Section 8 of our Privacy Policy, which provides a summary of how we collect, use, disclose, and share personal information about you and explain your rights under the California Privacy Rights Act ("CPRA").

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

1 WA only: Full‑time employees' paid sick leave is accrued at a rate of 1 hour per every 26 hours worked. Full‑time employees receive 5 paid holidays and 5-10 vacation days per year (after waiting period, depending on tenure and hours worked). 2 WA PT only: Paid sick leave (accrued at a rate of 1 hour per every 30 hours worked).