Advisor-Focused Sales Support Specialist

Socket.dev; Des Moines (IA); On-site; USD 42,000 - 62,000; Full time

Job summary

Eagle Life Insurance Company® invites applications for a Sales Support Specialist. The role supports financial advisors, strengthening external relationships, gathering data, and assisting wholesaling with campaigns and events.

The position emphasizes customer service, knowledge of retirement products, and collaboration across departments to drive opportunities and service excellence.

Qualifications

• Bachelor's degree in marketing, business administration or related field.
• Prior sales support or customer service experience beneficial.

Responsibilities

• Respond to inbound phone calls regarding annuity pre-sale and post-sale questions.
• Assist partners with websites, annuity illustration software, and sales programs.
• Provide exceptional customer service and meet department metrics.
• Maintain knowledge of procedures impacting financial advisors with partner firms.
• Generate lead opportunities and support regional events.

Skills

Customer service

Verbal communication

Written communication

Interpersonal skills

Retirement products

Microsoft Office

Problem solving

Multi-tasking

Attention to detail

Driver's license

Education

Bachelor's Degree in marketing or business administration

Related experience beneficial

Tools

CRM software

Microsoft Office Suite

Job description

Eagle Life Insurance Company® invites applications for a Sales Support Specialist. The role supports financial advisors, strengthening external relationships, gathering data, and assisting wholesaling with campaigns and events.

The position emphasizes customer service, knowledge of retirement products, and collaboration across departments to drive opportunities and service excellence.