Advising Operations Coordinator

Saybrook University; Illinois; Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

generous paid time-off

medical and dental coverage

company-paid life and disability保险

Job summary

The Chicago School is seeking an Advising Operations Coordinator to support student advising operations across departments. This remote role reports to the Assistant Director of Advising Operations and collaborates with students, faculty, staff, and counselors to ensure accurate data, efficient scheduling, and smooth enrollment processes.

Key duties include data management, reporting, course scheduling using CampusVue/Campus Nexus, and ensuring system integrity, while supporting events and

Qualifications

• 1-2 years of administrative or higher education experience.
• Bachelor’s degree required.

Responsibilities

• Centrally track advising-related data and ensure it is accessible, accurate, and up to date.
• Track student information related to academic progress, residency, and enrollment.
• Review commencement eligibility and degree audits to keep students on track for graduation.
• Coordinate internal articulation agreements for students moving between programs.
• Collaborate on enrollment, course scheduling, and student support operational needs.
• Generate and review reports to support enrollment management, course scheduling, and system audits.
• Conduct routine data audits to ensure course and enrollment information is accurate.
• Identify and resolve data discrepancies and coordinate with departments to maintain data integrity.

Skills

Interpersonal skills

Time management

Organized

Project management

Administrative skills

Team oriented

Education

Bachelor's degree

Tools

CampusVue

Campus Nexus

Job description

About the Position

The Advising Operations Coordinator role at The Chicago School oversees operational processes and systems related to student advising. This is an operations support role with the university's Student Advising team. Success in this role includes effective collaboration with students, faculty, staff, academic departments, and Student Support Counselors to deliver a strong advising experience to students. Key responsibilities include managing advising-related data, department schedules, enrollment processes, reporting, and system accuracy. This is a remote role. The Advising Operations Coordinator will report to the Assistant Director of Advising Operations and will be assigned management of the advising-related operations of a subset of The Chicago School's academic departments. Domestic travel and work outside of standard business hours will be required to support key activities and events.

Principal Duties

Information Management

• Centrally track advising-related data and ensure that data are accessible, accurate, and up to date.
• Track student information related to general academic progress, dissertation progress and coordination, administrative withdrawals, degree audits, faculty advisor assignments, and cross-campus enrollment.
• Review commencement eligibility, residency, study abroad, and other academic needs to ensure that students remain on track toward graduation.
• Manage implementation of internal articulation agreements for students moving between academic programs at The Chicago School.
• Collaborate with academic departments and Student Support Counselors on enrollment, course scheduling, and student support-related operational needs.
• Generate and review reports to support enrollment management, course scheduling, system audits, student tracking, and other advising operations.
• Conduct routine system and data audits to ensure course and enrollment information is accurate, complete, and up to date.
• Identify and resolve data discrepancies and coordinate with appropriate departments to address issues and maintain data and system integrity.

Schedule Management

• Lead course scheduling to meet student needs, considering average credit hours, class sizes, course sequences, breaks in enrollment, and time to graduation.
• Build and maintain courses using CampusVue/Campus Nexus and other applicable university systems, including assigning faculty, cross-listing courses, reviewing course capacity and enrollment, and making necessary scheduling adjustments.
• Participate in enrollment meetings and term-preparation activities to review course offerings, enrollment, instructor assignments, and other registration-related needs.
• Review course schedules and enrollment data to identify necessary updates, including deactivating courses, assigning TBA instructors, reviewing courses with low or no enrollment, and making other scheduling adjustments as needed.

Other Duties

Other duties as assigned.

Qualifications

• 1-2 years of administrative or higher education experience.
• Bachelor's degree.

Required Skills

• Excellent interpersonal skills.
• Strong time management and prioritization skills.
• Highly organized and attentive to detail.
• Ability to manage projects independently.
• Strong administrative skills.
• Team-oriented.
• Experience with CampusVue/Campus Nexus or similar student information systems, including course scheduling, enrollment management, data review, and report generation.

Benefits

• generous paid time-off
• medical and dental coverage
• company-paid life and disability insurance
• retirement plan with employer contribution
• multiple flexible spending accounts (FSA)
• tuition reimbursement
• professional development
• regular employee appreciation events

The Chicago School offers a generous compensation and benefits package, as well as the opportunity to work for a leader in the field of education.

The Chicago School is an Equal Opportunity Employer.