Advertising Platform Ops Specialist — Cross-Functional Support

Apple Inc.; Cupertino (CA); On-site; USD 124,000 - 218,000; Full time

Job summary

Apple Ads Platform Operations seeks a Business Specialist to support operations for current and future service platforms, collaborating with internal and external partners to advocate for the Apple Ads business and its customers.

Provide support for Apple Ads systems, investigate issues, deliver data-driven insights to Operations, Engineering and Product, and coordinate cross-functional partner meetings across multiple time zones, with occasional weekend rotation.

Qualifications

• 3–5 years in Advertising Operations or similar customer support
• Experience in a customer support organization focused on satisfaction
• Bachelor's Degree or equivalent

Responsibilities

• Provide internal and external client support for Apple Ads systems and tools
• Investigate and solve technical issues and lead data-driven feedback to cross-functional teams
• Coordinate cross-functional partner support meetings across time zones; weekend rotations may be required

Skills

Advertising Operations

Customer Support

Data analysis

Education

Bachelor's Degree or equivalent

Job description

Apple Ads Platform Operations seeks a Business Specialist to support operations for current and future service platforms, collaborating with internal and external partners to advocate for the Apple Ads business and its customers.

Provide support for Apple Ads systems, investigate issues, deliver data-driven insights to Operations, Engineering and Product, and coordinate cross-functional partner meetings across multiple time zones, with occasional weekend rotation.