Advertising Operations Manager - Campaign Excellence

Home Depot

Smyrna (GA)

On-site

USD 90,000 - 130,000

Full time

3 days ago

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Job summary

The Home Depot is seeking a Manager, Advertising Operations to lead a team delivering high‑quality campaign activations for Orange Apron Media customers. You will establish operating standards, drive scalable processes, and partner with Product, Engineering, Analytics, Media, and Sales to deliver consistent results.

You’ll coach the team, strengthen onboarding, and manage workloads to maintain service levels while ensuring timely launches.

Qualifications

Minimum qualifications include being 18 years or older and legally eligible to work in the United States.
Preferred qualifications include 5–6+ years in marketing, advertising, or media, with experience in advertising technology/operations and campaign activation.

Responsibilities

Oversee campaign production and activation standards with consistent execution across programs.
Coach and develop associates, enhance onboarding, and balance workloads to maintain service levels.
Ensure advertiser-facing support is responsive and clear, improving advertiser confidence and communications.
Analyze performance indicators to identify optimization opportunities and enable dashboards and insights.
Collaborate with Product/Engineering/UX to improve platform capabilities and activation processes.
Establish QA standards, coordinate issue identification/resolution, and drive prevention efforts.