Adventures Coordinator: Guest Experience Lead

Bishop's Lodge; Santa Fe (NM); On-site; USD 36,000 - 48,000; Full time

Job summary

Bishop's Lodge is seeking an Adventures Coordinator to execute and support guest experiences. You will set up, lead, and break down activities, including hikes and classes, ensuring guests have memorable stays.

We value organization, guest interaction, and a proactive approach to maintaining activity spaces, stock, and cross-department communication. Weekend and holiday availability is required.

Qualifications

• Willingness to follow procedures and policies.
• Ability to work indoors and outdoors in all seasons.
• Curiosity to engage guests and make a positive impression.
• Strong organization and time management.
• Passion for visual excellence and consistency.
• Warm, inviting attitude toward guests and staff.
• Clear, proactive communication with all hotel departments.
• Detail-oriented with high presentation standards.
• Independent worker who can lead and assist the experiences team.
• Positive demeanor with a sense of adventure and comfort with outdoor activities.
• Availability on weekends and holidays.

Responsibilities

• Set up and break down areas for weekly classes and activities; move supplies between venues.
• Lead daily hikes for guest groups of varying ages and skill levels.
• Organize and clean activity storage areas and spaces.
• Report maintenance needs to management.
• Flag low stock of supplies and equipment.
• Use hotel software and print necessary documents as needed.
• Maintain communication with other departments throughout the shift.
• Be knowledgeable about all programs, activities, and experiences and speak with guests and staff.
• Assist with lodge tasks and cross-department collaboration for VIPs and events.

Skills

Guest interaction

Organizational skills

Outdoor activities

Group leadership

Communication

Tools

Hotel software

Job description

Bishop's Lodge is seeking an Adventures Coordinator to execute and support guest experiences. You will set up, lead, and break down activities, including hikes and classes, ensuring guests have memorable stays.

We value organization, guest interaction, and a proactive approach to maintaining activity spaces, stock, and cross-department communication. Weekend and holiday availability is required.