Adventureland Park 2027 - Bartender

0911 Festival Fun Parks, LLC; Adventureland (CA); On-site; USD 26,000 - 38,000; Full time

Job summary

Adventureland Park is seeking a friendly Bartender to provide excellent guest service at the park's bar locations. You will greet guests, present menus, promote specials, and process orders with POS while adhering to safety and alcohol regulations.

Requirements include English fluency; 18+ years of age; willingness to obtain TIPS certification within 30 days. Flexible schedule, including evenings and weekends, is expected.

Qualifications

• No education requirements for this position.
• 1+ years of bartender experience highly desired but not required.
• Previous experience with alcoholic beverage serving and regulations helpful.
• Must be Bartender/Server Certified (TIPS) or obtain within 30 days of hire.
• Language: fluent English; Spanish or other bilingual skills are a plus.

Responsibilities

• Greet guests in a friendly and professional manner at the bar.
• Adhere to company policy and state/local health regulations and safety rules.
• Present menus and promote specials and house drinks.
• Check IDs to ensure legal drinking age, take orders, and serve beverages.
• Operate POS and manage tabs, maintain clean bar and stock.

Skills

Customer service

POS systems

Menu knowledge

Multitasking

TIPS training

Bilingual (Spanish a plus)

Safety compliance

Communication skills

Tools

POS software

Job description

Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave-and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with over 40 leading attractions and immersive experiences that reach audiences worldwide.

While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating® . Our passionate hosts make this purpose possible through everyday acts of love and service-what we call Heartspitality®-the intersection of heart and hospitality.

As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect.

The Bartender will instill a customer service focused attitude and a commitment to ensuring the highest standard of service to provide a positive guest experience.

We are currently looking for a:

Adventureland Park 2027 - Bartender

Roles & Responsibilities

Roles and Responsibilities:

• Greet guests in a friendly and professional manner as they approach the bar
• Protect establishment and patrons by strictly adhering to company policy as well as all state/local Health Department regulations sanitation, safety, and alcohol beverage control policies
• Maintain professional appearance and adhere to uniform standards
• Present menus to guests and promote specials and/or specialty house drinks
• Check guest identification to ensure that they meet the minimum age requirement for consumption of alcoholic beverages
• Efficiently operate restaurant equipment (e.g. telephone, juice machine, soda fountain, etc.)
• Maintain a knowledge of the menu items and assist guests by explaining how various menu items are prepared
• Take guest orders, communicate orders to kitchen, and serve food and beverages in a friendly and professional manner
• Periodically check on guests to ensure all needs and expectations are being met
• Continuously monitor guests for potential intoxication and determine when alcohol service should cease
• Adhere to all bar related TIPS safety training protocols
• Utilize Point of Sale (POS) and registers to accurately run tabs, prepare checks, and successfully record all financial transactions
• Store and stock refrigerators, ice machines, cups, straws, napkins and other service items as needed
• Sanitize and clean service areas, bar tops, and surrounding bar areas, as needed
• Manage to-go orders and retrieve them from the kitchen, as needed
• Promptly escalat[e] any maintenance issues, safety hazards, or emergencies to the proper authorities
• All other duties assigned by leadership

Education and Experience

• No education requirements for this position
• 1+ years of previous bartender experience highly desired but not required
• Previous experience with alcoholic beverage serving and associated regulations would be helpful
• Must be Bartender/Server Certified (TIPS) or become so within 30 days of hire.

Language: Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus.

Requirements

• Must be at least 18 years of age to comply with Iowa Child Labor Laws
• Ability to work flexible schedule, including evenings, weekends, and holidays
• Ability to work until later hours of the night
• Must have reliable transportation to and from your scheduled shift
• Ability to comply with all uniform policies
• Ability to refrain from on-the-job consumption of alcohol
• Must possess safety-oriented mindset and understand the importance of complying with all state, and local beverage preparation and serving regulations
• Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner
• Ability to positively engage with guests to promote sales and customer satisfaction
• Previous experience with Point of Sale (POS) technology and PCI compliance a plus
• Ability to follow direction, multi-task, and work as part of a team as well as independently

Physical Requirements

• Ability to stand, walk, and remain on feet for majority of the workday
• Ability to frequently stoop, twist, kneel, bend, squat, or reach above shoulders
• Ability to remain sedentary for periods of time, while using a computer or POS
• Ability to withstand heat and humidity from food preparation equipment
• Ability to carry, push, pull, lift, and hold objects weighing 40 pounds or more
• Ability to consistently use hands to grasp, control, move objects/tools
• Ability to use step stools, as needed

Working Conditions

• This role will be based in one or more F&B and/or restaurant locations throughout the park, with exposure to both indoor and outdoor environments
• Frequent exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions

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