Adventure Tourism Coordinator

Placements24; Willows (CA); On-site; USD 11,000 - 18,000; Full time

Benefits offered by this job

Competitive salary

Discounts on adventure activities

Professional development opportunities

Job summary

Placements24 is seeking an Adventure Tourism Coordinator in Welkom, Free State, ZA to plan, organize, and execute adventure activities with safety and exceptional guest service at the core. You will manage guides, suppliers, and client inquiries, while coordinating with teams to deliver memorable outdoor experiences.

The role requires hands-on organization, strong communication, and a passion for adventure tourism.

Qualifications

• Minimum of 3 years of experience in tourism, hospitality, or the Leisure & Sports industry, with a focus on adventure activities.
• Proven experience in coordinating tours, events, or outdoor expeditions.
• Strong knowledge of adventure sports and outdoor activities prevalent in Welkom region or similar environments.
• Excellent organizational, planning, and time management skills.
• Good communication and interpersonal skills, with the ability to interact effectively with clients and suppliers.
• Basic understanding of risk management and safety protocols for outdoor activities.
• Proficiency in using booking systems and office software.
• A genuine passion for adventure and the outdoors.
• First Aid certification is highly desirable.

Responsibilities

• Plan, coordinate, and manage a diverse range of adventure tourism activities (e.g., hiking, cycling, water sports, cultural tours).
• Ensure all activities comply with safety regulations and industry best practices for the Leisure & Sports sector.
• Liaise with external providers, guides, and suppliers to book services and manage logistics.
• Develop promotional materials and marketing content for adventure tourism packages.
• Manage client inquiries, bookings, and provide exceptional customer service.
• Oversee the budget for adventure tourism operations, ensuring cost-effectiveness.
• Conduct site inspections and risk assessments for all proposed adventure activities in Welkom, Free State, ZA.
• Train and manage freelance guides and activity leaders, ensuring quality and safety standards.
• Gather customer feedback and implement improvements to enhance the guest experience.
• Stay updated on trends and developments in the adventure tourism and Leisure & Sports industries.

Skills

Tourism coordination

Outdoor activities

Logistics planning

Customer service

Safety & risk management

Booking systems

First Aid (desirable)

Tools

Booking software

Job description

About the Role

Our client, a thriving operator in the Leisure & Sports tourism sector, is seeking a highly organized and enthusiastic Adventure Tourism Coordinator to manage and develop exciting adventure experiences in and around Welkom, Free State, ZA. This role involves planning, organizing, and executing a variety of adventure activities, ensuring the highest standards of safety, customer service, and operational excellence. The ideal candidate will have a passion for the outdoors, excellent logistical skills, and a strong understanding of the adventure tourism market. You will be responsible for coordinating with guides, suppliers, and clients to deliver unforgettable experiences. This is a fantastic opportunity to be at the heart of the adventure tourism industry in the Free State, contributing to the growth of tourism in the Welkom area and promoting exciting outdoor pursuits. We are looking for someone who is proactive and safety-conscious.

Key Responsibilities

• Plan, coordinate, and manage a diverse range of adventure tourism activities (e.g., hiking, cycling, water sports, cultural tours).
• Ensure all activities comply with safety regulations and industry best practices for the Leisure & Sports sector.
• Liaise with external providers, guides, and suppliers to book services and manage logistics.
• Develop promotional materials and marketing content for adventure tourism packages.
• Manage client inquiries, bookings, and provide exceptional customer service.
• Oversee the budget for adventure tourism operations, ensuring cost-effectiveness.
• Conduct site inspections and risk assessments for all proposed adventure activities in Welkom, Free State, ZA.
• Train and manage freelance guides and activity leaders, ensuring quality and safety standards.
• Gather customer feedback and implement improvements to enhance the guest experience.
• Stay updated on trends and developments in the adventure tourism and Leisure & Sports industries.

Requirements

• Minimum of 3 years of experience in tourism, hospitality, or the Leisure & Sports industry, with a focus on adventure activities.
• Proven experience in coordinating tours, events, or outdoor expeditions.
• Strong knowledge of adventure sports and outdoor activities prevalent in the Welkom region or similar environments.
• Excellent organizational, planning, and time management skills.
• Good communication and interpersonal skills, with the ability to interact effectively with clients and suppliers.
• Basic understanding of risk management and safety protocols for outdoor activities.
• Proficiency in using booking systems and office software.
• A genuine passion for adventure and the outdoors.
• First Aid certification is highly desirable.
• Must be willing to work flexible hours, including weekends and public holidays, and be based in or able to commute to Welkom, Free State, ZA.

Benefits

• Competitive salary and potential for performance-based incentives.
• Opportunity to work in a dynamic and exciting Leisure & Sports sector.
• Explore and promote the natural beauty of the Free State.
• Access to discounts on adventure activities and equipment.
• Professional development opportunities within the tourism industry.
• Be part of a passionate team dedicated to creating memorable experiences.