Adventure Retail Sales Associate - Customer-First Experience

vfc; Portland (OR); On-site; USD 25,000 - 31,000; Part time

Job summary

The North Face in Portland, OR seeks a Sales Associate to deliver exceptional customer experiences and support store operations. You will engage with customers, share product knowledge, and contribute to team sales and visual merchandising in a fast-paced retail environment.

Ideal candidates bring 0–1 year of relevant experience, high school diploma or equivalent, and a passion for delivering best-in-class service.

Qualifications

• High School Diploma preferred; hands-on experience valued.
• Foundation skills include engaging with diverse customers and clear communication.
• Able to work collaboratively and adapt to changing business needs.
• Customer service experience preferred; retail experience is a plus.
• Willingness to learn product and brand knowledge.
• Attention to detail and strong organizational skills.
• Proficient with basic retail software and systems.
• Able to stand and move for extended periods and perform light to moderate lifting.

Responsibilities

• Deliver a high level of personalized customer engagement through genuine interactions.
• Build sales by maintaining a consumer-centric mindset and modeling selling behaviors.
• Share relevant product, brand, and community knowledge to enhance the customer experience.
• Achieve individual and team sales goals by utilizing available resources and tools.
• Assist in visual merchandising, product replenishment, and maintaining brand presentation standards.
• Perform cashier duties and support loss prevention initiatives as needed.
• Maintain a clean, organized, and customer-ready store environment.
• Adhere to all company policies, procedures, and safety standards.
• Model inclusive behavior that respects diverse backgrounds and experiences.

Skills

Customer service

Communication skills

Teamwork

Retail experience

Stamina for store floors

Education

High School Diploma or equivalent

Tools

Retail systems

Job description

The North Face in Portland, OR seeks a Sales Associate to deliver exceptional customer experiences and support store operations. You will engage with customers, share product knowledge, and contribute to team sales and visual merchandising in a fast-paced retail environment.

Ideal candidates bring 0–1 year of relevant experience, high school diploma or equivalent, and a passion for delivering best-in-class service.