Sales Associate – Adventure-Inspired Customer Experience

The North Face; Walnut Creek (CA); On-site; USD 25,000 - 34,000; Part time

Job summary

The North Face is currently seeking a Sales Associate to energize every customer interaction with authentic service and product knowledge in a fast-paced retail setting.

You will work as part of a collaborative team, driving personal and store sales while maintaining brand presentation standards. The role emphasizes customer-first experiences, learning about products, and upholding safety and policy guidelines.

Qualifications

• 0–1 year of relevant experience.
• High School Diploma or equivalent preferred.
• Foundation skills include engaging with a diverse group of customers, strong communication, and teamwork.

Responsibilities

• Deliver a high level of personalized customer engagement through genuine interactions.
• Build sales by maintaining a consumer-centric mindset and modeling selling behaviors.
• Share relevant product, brand, and community knowledge to enhance the customer experience.
• Achieve individual and team sales goals by utilizing available resources and tools.
• Assist in visual merchandising, product replenishment, and maintaining brand presentation standards.
• Perform cashier duties and support loss prevention initiatives as needed.
• Maintain a clean, organized, and customer-ready store environment.
• Adhere to all company policies, procedures, and safety standards.
• Model inclusive behavior that respects diverse backgrounds and experiences.

Skills

Customer engagement

Communication

Teamwork

Retail experience

Learning mindset

Attention to detail

Computer skills

Physical task ability

Education

High School Diploma

Tools

POS systems

Job description

The North Face is currently seeking a Sales Associate to energize every customer interaction with authentic service and product knowledge in a fast-paced retail setting.

You will work as part of a collaborative team, driving personal and store sales while maintaining brand presentation standards. The role emphasizes customer-first experiences, learning about products, and upholding safety and policy guidelines.