Adventure Readiness Specialist

Rivian; Appleton (WI); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Paid vacation

Paid sick leave

Insurance benefits

Job summary

Rivian in Wisconsin is seeking an Adventure Readiness Specialist to join the Service team during peak seasons. You will be on the front lines, helping keep Rivian vehicles ready and customers moving, while gaining hands-on experience that prepares you for a future as a Service Technician.

This role offers learning through the TRAIL program, mentorship, and exposure to vehicle operations, basic repairs, and tool use.

Qualifications

• Minimum high school diploma or equivalent required.
• Previous technical experience in automotive repair or related field preferred.
• Strong desire to learn and adapt, with good hand-on abilities.
• Excellent communication and teamwork skills.
• Valid driver's license and ability to lift up to 50 lbs.

Responsibilities

• Vehicle & site operations: receive, inspect, and process incoming inventory; maintain clean, organized service center.
• Service production support: assist technicians with basic repairs and PDI tasks; learn to use hand and power tools.
• Training & career development: participate in the TRAIL program and RLN modules; prepare for Service Technician roles.

Skills

Communication skills

Teamwork

Adaptability

Education

High School Diploma

Job description

About Rivian

Rivianis on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.

As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.

Role Summary

As an Adventure Readiness Specialist, you are a critical part of the Rivian Service team

during our peak seasonal periods, helping us provide seamless care that keeps owners focused on their adventure and their Rivians ready for the journey ahead. During our seasonal surges in delivery and service demand, you’ll be on the front lines, helping our team navigate the high-volume peaks and ensure every owner’s journey continues uninterrupted. This role is also an exciting entry point, offering a hands‑on, development experience that is specifically focused on preparing you for a future as a Service Technician.

Responsibilities

This is a dynamic role where you will spend time learning and contributing across three key areas:

• Vehicle & Site Operations:

  • Receive, inspect, and process incoming vehicle inventory.

  • Maintain the quality and delivery readiness of our vehicles through washing, detailing, and charging.

  • Manage vehicle logistics, including lot organization, shuttling vehicles, and secure key management.

  • Maintain a clean, safe, and highly organized service center environment, adhering to 5S principles.

• Service Production Support:

  • Assist technicians with basic vehicle repairs, focusing on Pre-Delivery Inspection (PDI) tasks and Express Lane work.

  • Learn to safely use basic hand tools and power tools under direct supervision.

  • Support the workshop by maintaining tool and equipment readiness.

• Training & Career Development

  • Participate in our TRAIL program—a guided path through hands‑on learning, technical training, and professional growth.

  • Receive mentorship and on‑the‑job training for the Service Technician role.

  • Complete Rivian Learning Network (RLN) modules.

  • Explore a dedicated pathway into a long‑term career as a Service Technician.

  • Maintain a flexible, “all‑hands‑on‑deck” mindset by providing cross‑functional support to other areas of the business as needed, ensuring overall site success while prioritizing primary technical training objectives.

Qualifications

• High School Diploma, GED, or other recognized high school equivalency credential preferred.

• Previous technical experience (e.g. automotive repair, mechanical maintenance, or electrical work) or experience in an adjacent technical industry (e.g. aviation, HVAC, or manufacturing) is highly preferred.

• A strong desire to learn, a high degree of adaptability, and a passion for working with your hands.

• Excellent communication and teamwork skills.

• Must be at least 21 years old and possess a valid driver’s license with no driving-related suspensions or revocation of Driver’s License (within a 3-5 year period).

• Ability to work a flexible 40-hour week, which may include varied shifts, weekends, and holidays. Physical exertion may be required to perform occupational tasks (sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 lbs.

• Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners.

• Ability to see, read, and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics.

• This role may require regular interaction with customers and their families, 3rd party affiliates, and suppliers within Rivian facilities, on mobile service routes, or at community outreach events.

Pay Disclosure

The hourly range for this role is $18.17 to$20.80for Wisconsin based applicants. This is the lowest to highest hourly rate we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the hourly range will be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, experience, skills, geographic location, shift, and organizational needs.

The successful candidate may be eligible for annual performance bonus.

We offer a comprehensive package of benefits for full-time and part-time employees, their spouse or domestic partner, and children up to age 26, including but not limited to paid vacation, paid sick leave, and a competitive portfolio of insurance benefits including life, medical, dental, vision, short-term disability insurance, and long-term disability insurance to eligible employees. You may also have the opportunity