Adventure Guide

Auberge; Santa Fe (NM); On-site; USD 34,000 - 46,000; Full time

Job summary

Bishops Lodge at Auberge Collection is seeking an Adventures Coordinator to join the team and help deliver memorable guest experiences. The role includes coordinating and executing activities, leading hikes, and providing high-level guest service across all programs and VIP events.

The ideal candidate is organized, customer-focused, and comfortable working both indoors and outdoors in all seasons, with strong communication and leadership abilities.

Qualifications

• Willingness to follow procedures and policies.
• Ability to work indoors and outdoors in all seasons.
• Curiosity to engage guests throughout their stay.
• Strong organizational and time-management skills.
• Passion for visual excellence and consistency.
• Warm, inviting attitude toward guests and teammates.
• Clear communication with all hotel departments.
• Detail-oriented with high presentation standards.
• Independent worker who can lead and assist the experiences team.
• Positive demeanor with sense of adventure; enjoys outdoor, nature, culinary and arts activities.
• Availability on weekends and holidays.

Responsibilities

• Set up and break down areas for weekly classes and events; move supplies between venues.
• Lead daily hikes for guest groups (easy to medium).
• Organize and clean activity storage areas and spaces.
• Report maintenance needs to management.
• Communicate low stock of supplies/equipment to management.
• Use computer/hotel software and print documents as needed.
• Maintain open communication with other departments.
• Gain detailed knowledge of all programs and experiences to speak with guests and staff.
• Assist with lodge tasks and support VIP guests, corporate events and buyouts.

Skills

Follow procedures

Indoor/outdoor work

Guest engagement

Time management

Attention to detail

Customer service

Communication

Leadership

Positive attitude

Weekend availability

Job description

Company Description

Settled more than 150 years ago by Bishop Jean Baptiste Lamy, this iconic Santa Fe landmark is steeped in history and has undergone a sensitive restoration to preserve its distinctive Southwestern heritage for the next generation. Guests can explore our vibrant culture of discovery and expression through nature-driven adventures, visual arts, ancient healing arts, culinary arts, and the art of gathering.

Job Description

Join our team as Adventures Coordinator and become one of the authors of our story.

The Adventures Coordinator is responsible for the execution, setup and clean up of our complementary and select paid guest experiences at Bishops Lodge. They are someone who is organized and efficient while having the ability to speak and work with guests while ensuring they have a memorable experience. This is a wonderful opportunity for a curious and active person to join the exciting world of hospitality and experiences.

As part of the Bishop’s Lodge family, you will be responsible for providing high-level service for our guests at Bishops Lodge. Daily Tasks include but are not limited to:

• Setting up and breaking down areas for all weekly classes; loading and moving class supplies from one venue to another and setting up activities such as archery and art classes.

• Leading daily hikes around property for groups of guests (all ages, easy to medium skill level)

• Organizing & cleaning the activities storage areas and activity spaces.

• Reporting any maintenance needs to management.

• Communicating with management low stock of necessary supplies and equipment.

• Using a computer, hotel software systems, and printing necessary documents as needed.

• Maintain open lines of communication with other departments.

• Use of email during work hours for communications.

• Detailed knowledge of all programs, activities and experiences and be able to speak with both guests and other hotel team members.

• Assist with tasks related to the lodge, including but not limited to working with other departments, maintaining the lodge's appearance, and providing general support as needed for VIP guests, Corporate Group events and buyouts, etc.

Qualifications

• A willingness to follow procedure, complete tasks in a timely, accurate, and efficient manner, maintain proper attendance, and comply with company policies.

• Ability to work effectively indoors and outdoors during all seasons.

• A curiosity to get to know guests and interact with them throughout their stay, making a positive impression.

• Strong organization and time management skills.

• A passion for visual excellence and consistency.

• Warm and inviting attitude directed toward hotel guests and fellow team members.

• Clear and strong communication, working with all departments of the hotel.

• Detail oriented with a desire to present all activities and gifts at the highest standard.

• Independent worker who can be a leader and assistant to the experiences team.

• Has a positive demeanor and a sense of adventure who regularly enjoys outdoor, nature, culinary and arts related activities.

• Full availability over weekends and holidays.

Physical Demands: Long periods of standing, stooping, stretching, bending, walking and lifting up to 50 pounds. Able to withstand certain amounts of hot and cold temperatures.

Additional Information

About Auberge Collection

Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.

For more information: auberge.com

Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge

About Friedkin

Friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports.

Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo.

The Friedkin portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus.

For more information, please visit www.friedkin.com

Juniper Bishops Employment LLC is an Equal Opportunity Employer, M/F/D/V. Juniper Bishops Employment LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Juniper Bishops Employment LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.