Adventure Gear Service Specialist

5.11; Austin (TX); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Employee discounts on 5.11 gear

Job summary

The Sales Associate, known in our stores as a Service Specialist, brings energy, product knowledge, and a customer-first mindset to the floor. You’ll create exceptional experiences, connect customers with the gear they need, and be a key part of a team that thrives on performance and purpose.

Every interaction matters, you’ll share your expertise, support daily store operations, and ensure the store is organized, energized, and ready for anything.

Qualifications

• Empowered, enthusiastic, and eager to learn.
• Passion for tactical, outdoor, or fitness gear.
• Employee discounts on 5.11 gear.
• Flexible schedule and supportive team environment.
• Opportunities to learn, grow, and advance within the company.
• A workplace built on purpose, performance, and adventure.

Responsibilities

• Deliver an exceptional 5.11 EDGE customer experience.
• Share your knowledge and passion for tactical, outdoor, and performance-driven products.
• Support merchandising, stocking, and maintaining an organized, well-presented store.
• Collaborate with teammates to achieve sales goals and keep the store running smoothly.

Skills

Customer service mindset

Product knowledge

Team collaboration

Flexible schedule

Job description

The Sales Associate, known in our stores as a Service Specialist, brings energy, product knowledge, and a customer-first mindset to the floor. You’ll create exceptional experiences, connect customers with the gear they need, and be a key part of a team that thrives on performance and purpose.

Every interaction matters, you’ll share your expertise, support daily store operations, and ensure the store is organized, energized, and ready for anything.