Outdoor Gear Service Specialist — Adventure Sales Pro

5.11, Inc.; Paramus (NJ); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Employee discount

Commission on sales

Job summary

5.11, Inc. in Paramus, NJ is hiring a Service Specialist to energize the floor with product knowledge and a customer-first mindset. You'll connect customers with gear to fit their needs and contribute to a high-energy, results-driven team.

You'll gain skills in product expertise, store operations, and merchandising while helping the brand deliver adventure-ready experiences. This role offers room to grow within a purpose-driven company that values performance and teamwork.

Qualifications

• Excellent customer service mindset and communication skills.
• Ability to learn product knowledge and convey it to customers.
• Willingness to contribute to a high-energy, results-driven team.
• Interest in tactical, outdoor, or fitness gear desired.
• Flexible schedule and eagerness to grow within the company.

Responsibilities

• Deliver an exceptional customer experience on the Sales floor.
• Share knowledge and passion for tactical, outdoor, and performance-driven products.
• Support merchandising, stocking, and maintaining an organized store.
• Collaborate with teammates to achieve sales goals and keep the store running smoothly.

Skills

Customer service

Communication

Sales

Teamwork

Adaptability

Tools

POS system

Job description

5.11, Inc. in Paramus, NJ is hiring a Service Specialist to energize the floor with product knowledge and a customer-first mindset. You'll connect customers with gear to fit their needs and contribute to a high-energy, results-driven team.

You'll gain skills in product expertise, store operations, and merchandising while helping the brand deliver adventure-ready experiences. This role offers room to grow within a purpose-driven company that values performance and teamwork.