Adventure Coordinator | Remote

Wanderwell Collective; Chicago (IL); Teletrabalho; USD 42 000 - 66 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Flexible work schedule

Exclusive travel discounts

Ongoing training

Career growth opportunities

Resumo da oferta

Wanderwell Collective in the United States is seeking an experienced Adventure Coordinator to assist clients with selecting, booking, and managing cruise vacations. This remote role requires strong communication, sales, and organizational skills to recommend options based on client preferences and budgets.

You will work closely with cruise partners, process bookings, provide destination guidance, and upsell travel services while maintaining excellent client relationships and ensuring smooth

Qualificações

• Experience in travel sales, reservations, or customer service is preferred but not required.
• Strong knowledge of cruise lines, destinations, and travel industry trends.
• Excellent verbal and written communication skills.
• Ability to multitask and manage multiple bookings efficiently.

Responsabilidades

• Assist clients with cruise inquiries, reservations, and modifications via phone, email, and online platforms.
• Provide guidance on cruise destinations, itineraries, ship amenities, and travel requirements.
• Process bookings and payments while ensuring accuracy and compliance with company policies.
• Maintain relationships with clients by offering personalized service and follow-ups.

Conhecimentos

Travel sales

Customer service

CRM software

Communication skills

Multitasking

Remote work

Ferramentas

CRM software

Microsoft Office

Descrição da oferta de emprego

Title: Adventure Coordinator

Title: Adventure Coordinator

Job Type: Full-time / Part-time / Remote

Location: Remote (Work from Home)

About Us

We specialize in creating unforgettable cruise experiences by offering expert travel planning services. As a trusted name in the travel industry, we are committed to providing exceptional customer service and seamless booking experiences. We partner with top cruise lines to ensure our clients receive the best deals, amenities, and tailored itineraries.

Job Summary

We are looking for a detail-oriented and customer-focused Adventure Coordinator to join our team. In this role, you will assist clients with selecting, booking, and managing their cruise vacations. You will leverage your knowledge of the cruise industry to recommend the best options based on clients’ preferences, budgets, and needs. This is a remote role that requires excellent communication, sales, and organizational skills.

Key Responsibilities

• Assist clients with cruise inquiries, reservations, and modifications via phone, email, and online platforms.
• Provide expert guidance on cruise destinations, itineraries, ship amenities, and travel requirements.
• Process bookings and payments while ensuring accuracy and compliance with company policies.
• Maintain strong relationships with clients by offering personalized service and follow-ups.
• Stay updated on cruise line promotions, policies, and travel regulations.
• Collaborate with cruise partners to secure the best deals and exclusive perks for clients.
• Address client concerns and troubleshoot any booking-related issues professionally.
• Upsell and cross-sell additional travel services, such as excursions, travel insurance, and pre/post-cruise accommodations.

Qualifications

• Previous experience in travel sales, reservations, or customer service (preferred but not required).
• Strong knowledge of cruise lines, destinations, and travel industry trends.
• Excellent verbal and written communication skills.
• Ability to multitask and manage multiple bookings efficiently.
• Sales-oriented mindset with a passion for helping clients plan memorable vacations.
• Proficiency with online booking systems, CRM software, and Microsoft Office Suite.
• Self-motivated and able to work independently in a remote environment.
• Certification in travel or cruise industry (e.g., CLIA certification) is a plus.

Benefits

• Flexible work schedule with remote opportunities.
• Exclusive travel discounts and industry perks.
• Ongoing training and professional development.
• Career growth opportunities within the company.